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    Viking Coders UPS Custom Integration

    Hi,

    Hoping someone here can help. We have the Viking Coders Everything Subscription and I need to add the UPS Custom Integration module to our store so we can offer international UPS rates online. Per their instructions, I submitted a ticket to VC online on 10/15 so they could install this for us. I haven't heard anything. I tried calling, left a message, etc.. Any ideas what's going on at Viking Coders? Is anyone there?

    Gigi
    www.jazzbooks.com
    (800) 456-1388 ext. 3
    [email protected]

    #2
    Re: Viking Coders UPS Custom Integration

    Hi Gigi,
    I am terribly sorry for the long delays on ticket times right now. We are working diligently to answer tickets in a timely fashion. Please bear with us and we will be getting to your ticket as soon as possible.
    Thank you for your patience,
    Jeremy Pritchett

    Originally posted by GigiDay View Post
    Hi,

    Hoping someone here can help. We have the Viking Coders Everything Subscription and I need to add the UPS Custom Integration module to our store so we can offer international UPS rates online. Per their instructions, I submitted a ticket to VC online on 10/15 so they could install this for us. I haven't heard anything. I tried calling, left a message, etc.. Any ideas what's going on at Viking Coders? Is anyone there?

    Gigi
    www.jazzbooks.com
    (800) 456-1388 ext. 3
    [email protected]
    Thank you,
    Amir Torabi
    www.emediasales.com
    w) 800-578-5003

    VIKING MODULES: www.vikingcoders.com
    MIVA MODULE SUPERSTORE: www.mvtrocks.com

    QUIBBER! Simple QuickBooks Integration for Miva Merchant

    Comment


      #3
      Re: Viking Coders UPS Custom Integration

      Jeremy,

      Thanks for the reply - but I STILL haven't heard anything. I submitted this ticket 2 WEEKS AGO! We can't offer UPS International yet because of this.. Waiting...

      ~Gigi

      Comment


        #4
        Re: Viking Coders UPS Custom Integration

        I have been getting a runtime error that messes with my legacy images. The error is as follows:
        shipopingmethodruleslist_Load_Query
        Response:Runtime error in mm5/5.00/modules/shipping/
        BROK_UPS_CUSTOM.mvc@[00000015:00005a1e]:
        F:compile2BROK_UPS_CUSTOM.mv: Line 2787:(in expression):
        Array index must be positive integer

        Any ideas? Been a while since an upgrade. I have another MIVA store with UPS integrated already. Do I need viking coders to do simple ups?

        Thanks!

        Comment


          #5
          Re: Viking Coders UPS Custom Integration

          Hi Andrew,

          This looks like an issue we addressed early last year. What version of UPS Custom are you currently using? Please feel free to reach out to us (800-578-5003) so we can take a look.

          Best,

          Alex

          Comment


            #6
            Re: Viking Coders UPS Custom Integration

            Version 5.030.

            Comment


              #7
              Re: Viking Coders UPS Custom Integration

              Hi Andrew,

              5.030 was released in 2007. There have been 67 version updates to UPS Custom since then :)

              Best,

              Alex

              Comment


                #8
                Re: Viking Coders UPS Custom Integration

                Originally posted by emediatech View Post
                Hi Andrew,

                5.030 was released in 2007. There have been 67 version updates to UPS Custom since then :)

                Best,

                Alex
                I think I'm going to frame this :)

                Folks, ya gotta keep your stuff up to date. While you may be running XP on your Desktop, your store IS your business, or at least its building. Not keeping up to date WILL detrimentally effect your business in one way or another.
                Bruce Golub
                Phosphor Media - "Your Success is our Business"

                Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                phosphormedia.com

                Comment


                  #9
                  Re: Viking Coders UPS Custom Integration

                  Since it's Friday and I feel like piling on, if you're still running your business on Windows XP, run don't walk to Best Buy and buy a new computer and stop immediately using Windows XP.
                  Thanks,

                  Rick Wilson
                  CEO
                  Miva, Inc.
                  [email protected]
                  https://www.miva.com

                  Comment


                    #10
                    Re: Viking Coders UPS Custom Integration

                    More than anything, I'm impressed that the mod actually worked for so long without issues...The other carriers who I won't mention, update their API sometimes twice a year (and that's not just to add a new feature). It's one of those "we'll change the API completely, at midnight right before a holiday weekend" kind of updates :)
                    If you're a store owner who is unaware of the changes or don't update your software, you'll find out about it the hard way - either through the discovery of a loss in sales or a customer calling to tell you that they can't check out.

                    We are working on something right now that would really help merchants to avoid this kind of loss. In the meantime, you always need to make sure you're using the latest version of the software...Especially, when it's something that has a major impact on your everyday business.

                    Best,

                    Alex

                    Comment


                      #11
                      Re: Viking Coders UPS Custom Integration

                      Yeah, humiliation always encourages participation.

                      I like Alex's approach and appreciate the work he's done for us. Thanks, Alex ! ! !

                      Their FEDEX module has saved our bacon enough times to pay for itself, including the subscription fee.

                      Comment


                        #12
                        Re: Viking Coders UPS Custom Integration

                        ???

                        The only thing humiliating is still running XP or a module version that is over 8 years old! <-- now that's humiliating

                        ...sheesh. Lighten up a bit.
                        Bruce Golub
                        Phosphor Media - "Your Success is our Business"

                        Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                        phosphormedia.com

                        Comment


                          #13
                          Re: Viking Coders UPS Custom Integration

                          Your grandmother ever drop the one on you about what to do when you've got nothing nice to say? And take your own advice.

                          Comment


                            #14
                            Re: Viking Coders UPS Custom Integration

                            Nope. My grandma always said that its more important to speak the truth than to appease people...so that might explain a lot.
                            Bruce Golub
                            Phosphor Media - "Your Success is our Business"

                            Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                            phosphormedia.com

                            Comment


                              #15
                              Re: Viking Coders UPS Custom Integration

                              As the recipient of all these funny comments, I am hardly offended. I appreciate straight talk. I recently took over the management of this site, so I'm looking forward to possibly posting more mountable quotes the further I get into this. Thanks for the comic relief. P.S. I'm running my store off a commodore 64, in between games of the Hobbit.

                              Comment

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