We are running version 5.0240 of the follow-on module.
We wanted to make some changes to the general e-mail that is going out. I put the module into test mode and changed the store address to mine on the "Follow-on Contact" screen. I see e-mails in the queue still going out but I am not receiving them. I changed to outside accounts with yahoo then gmail and still nothing coming over to me.
I am pretty sure the Day 1 and Day 2 e-mails are going out because every so often I receive a bounce back on those ones for a bad address. How can I tell if these are actually going out? We have a couple of years of follow-on e-mails in there so it is critical they are going out and that we don't lose any of them.
How can I determine if the general ones are going out?
Maybe I don't have this page setup correctly?
Thanks,
Mike
We wanted to make some changes to the general e-mail that is going out. I put the module into test mode and changed the store address to mine on the "Follow-on Contact" screen. I see e-mails in the queue still going out but I am not receiving them. I changed to outside accounts with yahoo then gmail and still nothing coming over to me.
I am pretty sure the Day 1 and Day 2 e-mails are going out because every so often I receive a bounce back on those ones for a bad address. How can I tell if these are actually going out? We have a couple of years of follow-on e-mails in there so it is critical they are going out and that we don't lose any of them.
How can I determine if the general ones are going out?
Maybe I don't have this page setup correctly?
Thanks,
Mike