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  1. Replies
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    191

    Re: Follow On Contact - Conditional Email

    New customer only offers are the opposite of a good business strategy. It is exactly the wrong message to send to your customer base.
  2. Replies
    3
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    171

    Re: code to link to a page

    You should also consider using Bruce's "Easy Contact" module to give customers an ideal way to contact you. It has saved us a huge amount of time in the back and forth with customers trying to...
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    1,248

    Re: product reviews for 2014

    I prefer to keep the reviewer's comments intact and add the store comment below. I use bold text to differentiate.
  4. Replies
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    1,248

    Re: product reviews for 2014

    I imagin so. Not personally a facebook user.
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    1,248

    Re: product reviews for 2014

    Any product review module should have a way for the store owner to respond to the review so misinformation can be refuted. I am using Sebenza and my comments end-up awkwardly placed between the...
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    177

    Re: email address export question

    You have a business relationship with anyone in your Manage Orders so you do not need opt-in. You do need to offer opt-out.
  7. Replies
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    177

    Re: email address export question

    I use a date range search in Manage Orders and then simply copy and paste everything into an excel spreadsheet. Email addresses fall neatly into a column. I do this every week.
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    3
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    218

    Re: Products won't stay in basket

    The Easy Contact report says cookies are "ON" and besides, I don't know how he would be able to order anything with the cookies turned off. The last successful multiple product order was on 4/17/14...
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    3
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    218

    Products won't stay in basket

    We received an odd report from one of our regular customers that he was unable to order more than one product at a time at our store. He places an item in his basket and continues shopping but when...
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    492

    Re: Problem clients - feedback

    You didn't provide any details about the shipper or the costs involved but generally speaking:

    -Look to the shipper, they deal with such claims every day and they are the ones who failed...
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    Re: Bitcoin module interest group

    Beware the Unicorn of currency!
  12. Re: Sebenza out of business? - Gift certificate module suggestions

    Rick, perhaps you could give us an idea of how easy it will be to migrate from the Sebenza Module to the new Miva module. We have been using the Sebenza module for about 4-years to sell prepaid...
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    Re: Product Specific Sales Report

    I agree that a custom module is the best bet but you may want to simply upgrade excel to a newer version. Every Excel upgrade offers more rows and columns. Excel 2007 has 16,384 columns and 1,048,576...
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    3
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    719

    Re: Miva Code Editor

    Not a code editor but notepad++ http://notepad-plus-plus.org/ does a good job of highlighting tags (or any other words in your code). It does nothing to "fix" your code it just helps you to find your...
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    Re: Sales Tax Module

    In Florida the sales tax is calculated based on delivery County. Will AccurateTax do that?
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    674

    Re: Sales Tax Module

    Zip codes cross county lines (at least they do in Florida) making it nearly impossible to be precise about collecting sales tax. We gave-up on that idea and now collect sales tax based on our store...
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    Re: Deleted a Page. Any way to get it back?

    I would think that your host could recover from a backup.
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    Re: Is there a way to unlock content

    We do something similar with our continuing education course documents. We upload two versions of each document to the Amazon cloud. One version is for the public side of our web site and the other...
  19. Replies
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    Re: Copy Product or Renaming Prod Code

    Hi Scott,

    Does prodcopy also copy the custom product fields?
  20. Re: encryption requirement and/or removal of encrypttion

    OK, so archiving just removes the payment information (which I do not retain anyway) but everything else is available for an end of month batch report. Archiving is not reversible so I am a little...
  21. Re: encryption requirement and/or removal of encrypttion

    I don't retain or store credit card numbers and never have but I still need an up-to-date encryption key and passphrase. The one that I am using dates back to 2010 so it clearly must be replaced. The...
  22. Re: Sebenza out of business? - Gift certificate module suggestions

    Interesting but I can't recall ever getting a request to split an order in that way. (I guess that's the difference between a dime store and a jewelry store.)

    ~~~~~

    I hope that as Miva develops...
  23. Re: Sebenza out of business? - Gift certificate module suggestions

    What is "split payment"?
  24. Re: Odd email sent to box claming to be Miva / odd looking

    I have to laugh at people who fret about government red tape. The PCI hoops and demands are worse than anything I have seen from our government. It is more like trying to do business in China. I will...
  25. Re: Odd email sent to box claming to be Miva / odd looking

    I am in the process of answering the brutal and abusive PCI Questionnaire and find that most of the questions relate to hosting. Any idea why those questions are necessary if Miva is already PCI...

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