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    Sticky: Re: Miva Merchant 9 Bugs

    That is not a bug. The module is looking for something that doesn't exist. If you open a ticket and private message me that ticket # I can take care of it for you.
  2. Re: Unable to migrate to 9, KSE variables & KSE Google modules preventing migration

    What store is this for or what is the ticket you have? I searched for tickets regarding rvparksupplies.com and don't see anything recent. Before we go that far I would like to take a look.
  3. Re: Unable to migrate to 9, KSE variables & KSE Google modules preventing migration

    What is the error you get when you try to remove it in the admin? You won't be able to delete it in the modules list. I believe that module is a Utility module so you will at least need to unassign...
  4. Re: Unable to migrate to 9, KSE variables & KSE Google modules preventing migration

    I am looking for the error when you attempt to remove the module. If you removed the module directly in the database you most likely left pieces of the module still installed which is why it's always...
  5. Re: Unable to migrate to 9, KSE variables & KSE Google modules preventing migration

    When it doesn't list the pages it normally gives you the item. Can you copy and paste the entire error?
  6. Re: Unable to migrate to 9, KSE variables & KSE Google modules preventing migration

    You'll need to delete the item from your Items list. Click on Pages -> Items, search for the item you're seeing in the error and delete it.
  7. Re: How do I remove Payment via PayPal-R from Emporium Plus?

    You can deactivate it as stated by Ron but if you want to delete it you will need to remove that paypalr item from your Items list. If you updated to 9 you'll get to it by clicking on Menu -> User...
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    Re: UPS Online Tools

    Can you go in your Owner area and tell me what the state code is? It needs to be an abbreviation or UPS will not recognize it. To find the owner area click on Menu -> Store Settings -> Store Details...
  9. Re: Configuring the New Amazon Payments Module

    I went to your dev store, http://dev.themartialartsstore.com/, and it looks like you have the older Checkout By Amazon module configured instead of Amazon Payments. When I went to your BASK page and...
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    Sticky: Re: Miva Merchant 9 Bugs

    You don't have a secure environment configured for the dev store. Use this for the dev admin:

    http://dev.cigarrummet.com/miva/admin.mvc?
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    Re: Products not visible on cat pages

    Can you private message me your ticket number?
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    Re: Products not visible on cat pages

    Hello,

    If the products are not assigned to a category they will not show up under any categories but will show up on your full product list page if you use one. If you have assigned them to a...
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    Sticky: Re: Miva Merchant 9 Bugs

    That's not a bug. The update has not completed. If you choose Resume and you get an error please submit that to our support team and we can step in and get it fixed.
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    Re: Shipping Module Issues in Miva 9

    Aubreyd,

    I was finally able to track down a change in the update to 9 that helps explain why you noticed this after the update to 9. Previous to 9 we were sending a minimum weight value of .5lb to...
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    Re: Shipping Module Issues in Miva 9

    You should be getting a reply in the ticket shortly. We just finished testing your store and testing its call to FedEx and capturing their response. Using a recent order to test the call we found...
  16. Re: Configuring the New Amazon Payments Module

    You should be redirected to the AMAZONPAY_OCST page as Amazon Payments has it's own checkout pages but you should not be getting redirected to a product. I'm wondering if you have some sort of...
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    Sticky: Re: Miva Merchant 9 Bugs

    What is your Administration Session Timeout set to? Domain Settings -> Domain Details -> Timeouts.
  18. Replies
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    Sticky: Re: Miva Merchant 9 Bugs

    We just released a change to our validation step at the beginning of the installation. You can now try to re-run the update and choose Resume Installation and it should install.
  19. Re: Trouble charging orders ONLY from Austalia

    Hello,

    Authorize.net would be declining the charge and you should have data on that decline within your terminal. Are they saying that the card does not match the billing address?
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    Re: Deleting variants

    The problem is that the variant is just an inactive product. You could run a check on the s0n_ProductVariants and s0n_ProductVariantParts tables and if the entry matches the product_id of the product...
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    Re: module admin screens

    I added secure URLs in the store's Site Configuration, logged out, and then logged back in with the secure URL.
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    Re: module admin screens

    Just to wrap this discussion up, it was resolved by adding secure urls for the development store. It's common for development stores to be setup with just the non secure urls because it cannot use an...
  23. Re: Additional Images through image machine no longer working

    Hello,

    Can you open a ticket with our support team so we can take a look? Just send an email to support@mivamerchant.com and we'll send you a link so you can send us access to the store.
  24. Re: How do I turn the FedEx Saturday service option on?

    Corina,

    The FedEx Webservices module currently does not support 2Day AM. It does support Saturday Delivery. When you create the shipping label you'll notice a check box for Saturday Delivery.
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    Re: Strange Paypal Stopped Working

    I found an old ticket of yours regarding updating the store but I do not see any notes about getting PayPal to work. I went through checkout and I do not see a PayPal option at any point. Is this the...

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