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    Re: Shipping Module Issues in Miva 9

    Aubreyd,

    I was finally able to track down a change in the update to 9 that helps explain why you noticed this after the update to 9. Previous to 9 we were sending a minimum weight value of .5lb to...
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    Re: Shipping Module Issues in Miva 9

    You should be getting a reply in the ticket shortly. We just finished testing your store and testing its call to FedEx and capturing their response. Using a recent order to test the call we found...
  3. Re: Configuring the New Amazon Payments Module

    You should be redirected to the AMAZONPAY_OCST page as Amazon Payments has it's own checkout pages but you should not be getting redirected to a product. I'm wondering if you have some sort of...
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    Sticky: Re: Miva Merchant 9 Bugs

    What is your Administration Session Timeout set to? Domain Settings -> Domain Details -> Timeouts.
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    Sticky: Re: Miva Merchant 9 Bugs

    We just released a change to our validation step at the beginning of the installation. You can now try to re-run the update and choose Resume Installation and it should install.
  6. Re: Trouble charging orders ONLY from Austalia

    Hello,

    Authorize.net would be declining the charge and you should have data on that decline within your terminal. Are they saying that the card does not match the billing address?
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    Re: Deleting variants

    The problem is that the variant is just an inactive product. You could run a check on the s0n_ProductVariants and s0n_ProductVariantParts tables and if the entry matches the product_id of the product...
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    Re: module admin screens

    I added secure URLs in the store's Site Configuration, logged out, and then logged back in with the secure URL.
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    Re: module admin screens

    Just to wrap this discussion up, it was resolved by adding secure urls for the development store. It's common for development stores to be setup with just the non secure urls because it cannot use an...
  10. Re: Additional Images through image machine no longer working

    Hello,

    Can you open a ticket with our support team so we can take a look? Just send an email to support@mivamerchant.com and we'll send you a link so you can send us access to the store.
  11. Re: How do I turn the FedEx Saturday service option on?

    Corina,

    The FedEx Webservices module currently does not support 2Day AM. It does support Saturday Delivery. When you create the shipping label you'll notice a check box for Saturday Delivery.
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    Re: Strange Paypal Stopped Working

    I found an old ticket of yours regarding updating the store but I do not see any notes about getting PayPal to work. I went through checkout and I do not see a PayPal option at any point. Is this the...
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    Re: Strange Paypal Stopped Working

    Are there any errors on the site during checkout?
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    Re: Shipping Methods Cleanup

    1. Endicia is just a label creation module. It will not give you any shipping rates on checkout.
    2. USPS and UPS both use the shipping zip code to help determine the rate.
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    Re: VAT Negative Tax problem

    Leslie,

    They would not be able to collect the CVV code with simple validation. The should be able to put the order through the gateway but it would most likely just be at a higher rate. As afar as...
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    Re: VAT Negative Tax problem

    They could assign CC W/ Simple Validation and use something like CBS Payment Supermod to restrict payments from non VAT customers to use that module. They could then use the PayPal Pro terminal to...
  17. Re: Recent Development: Amazon Payments not working properly

    You will need to contact Amazon to have your account updated for Amazon Payments.


    https://payments.amazon.com/contactusinfo
  18. Re: Recent Development: Amazon Payments not working properly

    Deactivate the module by expanding Global Settings, clicking on Modules and searching for Checkout By Amazon. Click Edit for the module, uncheck the Active box and click Update.



    When you go...
  19. Re: Recent Development: Amazon Payments not working properly

    I tested on your site and I was redirected to Amazon instead of logging in while on your site. You're using the older Checkout By Amazon module instead of the newer Amazon Payments module. You'll...
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    Re: mysql anda miva

    You should be using diagtool.mvc that comes with Empresa in mivavm-5.xx/tools. That error is most likely an issue with your Empresa installation. What do you get if you use...
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    Re: mysql anda miva

    Yes, you can use a store with MySQL in Mia. You just have to have MySQL installed on the local machine. What error are you running into with Ubuntu? I've had it running on my Ubuntu machine for years.
  22. Re: Runtime error in mm5/5.00/modules/system/ctgy_templates5.mvc

    Updating should fix the error. You're now using a version of the module that is most likely not compatible with Production Release 6.
  23. Re: Shipping Method Rules - all countries missing except US

    Al,

    email support@mivamerchant.com to open a ticket and we can take a look.
  24. Re: Other State/Province settings in customer fields section missing?

    You have a couple of options to make the address editable. The first would be to go into your OCST page and unassign the PayPal Disable Address Control item. This would make the entire address field...
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    Re: Amazon OCST, OPAY, OSEL missing

    If you unassigned the module from Payment Settings to disable it then assigning it will recreate everything you removed.

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