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  1. Replies
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    105

    Re: Uploading Weight Table Based Shipping

    Hello,

    Are you saying that you would need to enter 1500 different entries in the primary Weight table based shipping module settings? Unfortunately there isn't any import function for weight table...
  2. Replies
    2
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    125

    Re: QB and synchro setup issues

    Hello,

    What some people have a hard time grasping with product and inventory synching is that it's not just about product codes/names and QuickBooks item names. There is also a 3rd factor here...
  3. Re: Recent Development: Amazon Payments not working properly

    Hello whona,

    Please open up a support ticket by emailing support@mivamerchant.com, include a link to this forum thread in your email so we can take a look at getting your amazon buttons show up on...
  4. Replies
    88
    Views
    7,081

    Re: Site and Support Portal not responding

    Hello,

    Rick posted about that on this thread:

    http://extranet.mivamerchant.com/forums/showthread.php?113868-Update-On-System-Issues-From-Thursday-May-22nd&p=420776#post420776
  5. Replies
    88
    Views
    7,081

    Re: Site and Support Portal not responding

    Hello,

    for what it's worth I couldn't agree more with this. I own hotsaucepimp.com and I used to host it at Godaddy and I did that just to see if I could get it to run in their environment...
  6. Replies
    14
    Views
    1,030

    Re: Confused with Paypal changes

    Hello skepticwebguy,

    The Bill Me Later problem is a known issue.

    https://support.mivamerchant.com/supportsuite/index.php?/Knowledgebase/Article/View/1233

    "As of Production Release 8 Update...
  7. Replies
    1
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    274

    Re: Paypal Token Expiration

    Hello widgetsupply,

    On page 374 of the reference guide http://www.mivamerchant.com/pdf/MivaPR8_10-30-13.pdf it talks about this.


    709



    •Delete PayPal Tokens
  8. Replies
    47
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    4,071

    Re: Configuring the New Amazon Payments Module

    Hello Lynda,

    I had a developer take a look and they said if you're up to date (which this store is, PR8 update 12) that you don't need any of that manual stuff in the header, all you need is just...
  9. Replies
    47
    Views
    4,071

    Re: Configuring the New Amazon Payments Module

    Hello Lynda,

    Are you positive you or your client went through the proper sign up steps for creating this new amazon payments account:

    1. Login to Seller Central...
  10. Replies
    9
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    619

    Re: Logged in admin users

    Hello,

    If you just closed the browser and didn't hit "log out" then it didn't really "log out" so it's recording you or that IP as 2 sessions.
  11. Replies
    17
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    1,196

    Re: Release 8, Update 11 issue

    Hello,

    She has ticket with us already, I'm replying to her via the ticket.
  12. Re: Amazon Checkout - No Miva email coming from storefront

    Hello Miss Kate,

    Can you open up a ticket with our support team so we can take a look at this for you. Just email support@mivamerchant.com and include a link to this forum thread.

    Regards,
  13. Replies
    9
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    532

    Re: Current Stock / Stock in Baskets problem

    Leslie,

    I just enabled that on one of my demo stores and it's working for me. I had 99 of a product, I added 99 to my basket and my current stock dropped to zero, stock in baskets says 99 and...
  14. Thread: Paypal Pro

    by rbuelna
    Replies
    2
    Views
    286

    Re: Paypal Pro

    Hello Donna,

    On the OCST page the only Paypal related items that should be checked are:

    •PaypalErrorMsg
    •PaypalExButton
    •PaypalDisblAdr

    On the OSEL page:
    •PaypalErrorMsg
  15. Re: PayPal having issues intermittently at checkout

    Hello onionringholder,

    From what I have seen this has never been a OS or browser related issue. If the issue you are having is that you just get redirected to the OCST (customer information page)...
  16. Re: How to uninstall "Welcome and Password Email" module

    Hello AndrewP,

    I replied to you on your support ticket. Let's keep this issue off the forums since it's an isolated issue in your case.

    Regards,
  17. Re: How to uninstall "Welcome and Password Email" module

    Andrew,

    You can put your store back online, you shouldn't have to put your store into maintenance mode because you can't install an update. Not being able to install an update isn't going to...
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    1,225

    Re: Synchro Error message

    Hello,

    Korey, List ID Mismatch could be 100 different things. Do you know if you have the 3 Synchro logs for this particular synch? There is a Miva Merchant log, a QuickBooks XML log (set up under...
  19. Replies
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    1,873

    Re: UPS Real Time Server problems?

    Hello,

    Can you try changing the URL in the Viking Coders UPS module

    from https://www.ups.com/ups.app/xml/Rate

    to https://onlinetools.ups.com/ups.app/xml/Rate

    and let me know if that...
  20. Replies
    22
    Views
    1,873

    Re: UPS Real Time Server problems?

    Hello,

    We have run into this issue with a couple sites that are getting this error when trying to generate shipping labels:

    Unable to open URL 'https://www.ups.com/ups.app/xml/ShipConfirm':...
  21. Replies
    1
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    591

    Re: Inventory levels not changing

    Hello,

    The reason it lets you add a quantity of 100 on, http://store.dui-online.com/product/Demo/DT_BlueHeat.html is because you need to configure the Low Stock Level: and or the Out of Stock...
  22. Replies
    2
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    303

    Re: PayPal Express Checkout Module question

    Greg,

    This option

    "Use Customer's PayPal Shipping address for Miva Merchant Orders"

    You will only select if you want to use the customer's PayPal shipping address as the destination...
  23. Re: Quickbooks Enterprise Solutions: Manufacturing & Wholesale 12.0

    Hello acousticmirror,

    My previous post was directed to Korey, not you. Thanks.

    Regards,
  24. Re: Quickbooks Enterprise Solutions: Manufacturing & Wholesale 12.0

    Hello Korey,

    What type of custom field are you trying to create in Miva Merchant, and where do you want to map that to inside QuickBooks? The only ones I know that can be mapped are product custom...
  25. Re: Synchro - updating already synced orders in Qb after change in Miva

    Hello,

    They just update QuickBooks accordingly by hand.

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