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  1. Re: Help Me Understand Image Type vs Legacy Product Thumbnails

    Update (for posterity)

    I believe my troubles are originating with Sebenza's Category Template Manager, which is a module I've been using for a long, long time and didn't think about earlier. Even...
  2. Re: Help Me Understand Image Type vs Legacy Product Thumbnails

    Thanks Mark, you're being helpful and I appreciate that.

    So I have to point out conflicting information I've found about assigning the image machine to CTGY. In a comment on this thread, ...
  3. Re: Help Me Understand Image Type vs Legacy Product Thumbnails

    I should point out, I have this in the CTGY head tag, too

    <mvt:item name="ctgy_imagemachine" param="head" />

    Discovered that through this post...
  4. Re: Help Me Understand Image Type vs Legacy Product Thumbnails

    MMUI.

    I appreciate your effort, Mark, but sadly the thread doesn't address the CTGY page. Only PROD.
  5. Help Me Understand Image Type vs Legacy Product Thumbnails

    I probably poorly stated my question earlier (in this thread) so let me try this:

    How do I tell my category pages (CTGY) to display an image type from Image Machine instead of the legacy...
  6. Re: Two Problems with New Image Machine Implementation

    Thank you, Andreas.

    Still looking for a list of template changes for the CTGY page in advanced mode. This Miva Merchant blog page...
  7. Two Problems with New Image Machine Implementation

    I realize I must be way behind the times on getting Image Machine in rock-n-roll mode on our website, but I do have some troubles that I need help with and cannot find answers in old forum posts.
    ...
  8. Re: Should I Convert Legacy Images to Image Machine?

    Yes, makes sense! Thank you. After I posted I realized I'm making this more complicated in my head than necessary.
  9. Should I Convert Legacy Images to Image Machine?

    Questions.

    Is it a worthwhile exercise to "convert" all existing products and legacy images to the Image Machine?
    If so what's the process?
    In the Miva Merchant blog (this one) there's a...
  10. Re: Add a Handling Charge or Shipping Surcharge

    Sage words! Thanks for clarifying for me, I do appreciate it. I'll try that module.
  11. Re: Add a Handling Charge or Shipping Surcharge

    Thanks for the replies. I don't think Misc Fee module will do because of the state restrictions we need. Toolkit I have. I'll look into the upcharge function of that.
  12. Add a Handling Charge or Shipping Surcharge

    I have a category of products that need to incur a flat handling charge if they're shipped to certain states. Is there a module that can do this? Or how could I do this?

    A shipping module like the...
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    Re: Shipping Table by Category

    Will do, thanks for the tip.
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    Shipping Table by Category

    I have a category of products for which I'd like to use a quantity-based shipping table with rates set for either states, zones or zip codes. I can work with any of those. The hitch is that I want to...
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    Re: Help Writing Conditional

    Very nice, thanks Bruce! I'm impressed at how fast this was answered for me!

    For posterity, I do ought to point out that the last single quote in your code sample is misplaced. It should go like...
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    Re: Help Writing Conditional

    If I may, I'd like to ask a few questions about this conditional. I'm trying to accomplish a very similar result, display a message during checkout that displays when when there's any one of 200...
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    Re: Customer Service Portal Module

    I understand.
    Thanks for the advice, gents!
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    Re: Customer Service Portal Module

    Okay, perfect. Is there a portal module for Miva Merchant?
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    Re: Customer Service Portal Module

    Wonderful, thank you. Maybe I should explain.

    We have a customer service team of 3 people. Right now, they simply answer emails as they come in to a general customer support email address and...
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    Customer Service Portal Module

    Is there a module for a customer support portal that works with a Miva Merchant store? Or can anyone recommend some kind of customer communication module or software?

    We often have to perform...
  21. Re: Emailing after fixed time from order to gather feedback

    Wonderful! Thanks.
  22. Re: Emailing after fixed time from order to gather feedback

    To automate the email you'll need to use Follow-On Contact that Keith and Dave already suggested. And it'll do exactly what you ask for. It has some downsides; if an order gets cancelled for example,...
  23. Re: Using Template Based Emails for a custom follow-up

    Okay, thanks everybody.
  24. Using Template Based Emails for a custom follow-up

    We've set up a custom template based email to use as a follow up email. You know, to check in with customers to make sure they're satisfied and provide a link to leave a review or order again.
    ...
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    Re: Searching for orders in Manage Orders

    Thanks, gents.

    Search by last name is what we're hoping for.

    CTRL-F works for the moment, but it does have its drawbacks. My customer service team would be just a touch happier with a search...

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