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  1. Replies
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    Need help installing Miva Compiler

    I purchased the compiler several years ago, but now need to move it to a new computer. I guess that I need to "register" it again?

    According to the instructions I found...
  2. Re: UPS Quantum Notify or Tracking Notifications??

    Thanks for the clarification Rick.
  3. Re: UPS Quantum Notify or Tracking Notifications??

    Hi Rick,

    Do you mean the Template Based Order Emails that puts the tracking number in the email? That is helpful because the customer can keep an eye on their order.

    But, what I am hoping to...
  4. UPS Quantum Notify or Tracking Notifications??

    Hello,

    Is there a way to set up the UPS shipping in Miva that will trigger automatic Quantum View or other UPS tracking notifications to automatically go out to the customer with a copy going to...
  5. Re: Order detail is not showing in the Shipment Confirmation

    OK, I think that will do the trick for me. Thanks Eric!
  6. Re: Order detail is not showing in the Shipment Confirmation

    Thanks for the explanation Eric, but I do have the Shipment Sent e-mail enabled. So, what do I need to do to make sure the order details get included in the e-mail? The only way I can get it...
  7. Re: Order detail is not showing in the Shipment Confirmation

    Hi Brennan,

    The more that I think about this, the more I think that it is a bug and not a feature.

    My issue is that I want to use the shipment confirmation as a type of receipt. Some of our...
  8. Re: Order detail is not showing in the Shipment Confirmation

    Hi Brennan,

    Wow, thanks! It was enabled, but because I was testing I had removed the features to send it automatically when we processed the shipment. Once I set that, it has all of the details....
  9. Order detail is not showing in the Shipment Confirmation

    I am using the SHIPMENT_SHIPPED template. While I played around with some stuff on it, I believe I have Revert everything back to the out of the box version. I recalled and applied the page, the...
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    Express Checkout Option

    Is there a way to remove the Express Checkout Option? We would like to force everyone to register/create on account on the store before making a purchase if they do not already have an account.
    ...
  11. Re: Problems Importing Orders from mm4 to mm5

    Thanks Wayne...will do!
  12. Re: Problems Importing Orders from mm4 to mm5

    Thank you. I have submitted a ticket. I am not sure that the lack of a customer account is exactly the problem since I had no customer accounts set up in my new store before I imported the orders...
  13. Re: Problems Importing Orders from mm4 to mm5

    Actually, many orders did import, but chunks of them did not. Those are the orders that I am trying to get into the new store. Any ideas anyone?
  14. Problems Importing Orders from mm4 to mm5

    Hello,

    I have recently upgraded to MM5. I used the export/import tools provided by MIVA to port data over to our upgraded store. All of the products came in nicely. However, I can't say the...
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    Order Management for Softgoods

    Since I don't need to ship softgoods, how do I indicate that an order has been fulfilled (aka "shipped") in the Order Manager if I don't actually ship it?
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    Adding the Image Machine to the CSS

    In the doc, Demystifying the Image Machine, Step 5 is to modify the CSS to add:



    I have done that in my css that is in mm5/css/00000001. It is named cssui.css. However, when I go to the PROD,...
  17. Re: Need help with a a Miva Script at order fulfilment

    Thanks for the insight Brennan and Kent. We didn't end up needing Toolbelt or Toolkit although both seems very powerful and are well-priced for what they do.

    We were able to achieve our objective...
  18. Re: Free Shipping/No Shipping for Softgoods Products

    Thanks to this post: http://extranet.mivamerchant.com/forums/showthread.php?110413-In-Store-Pickup-(No-Freight-Charges)

    I can answer my own question! Here's how (in mm5):

    1. In the Shipping...
  19. Need help with a a Miva Script at order fulfilment

    In MM5 how do we <MvDO> a Miva Script at order fulfilment, after payment has been approved, but before the final page display. Also, on this final page, how can we display additional details that...
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    Re: Unable to replay mail using mvSMTP

    Good Point Titus!

    I am in a development situation. I have my live store running one (older) server and my new development site running on a new server that I will not be cutting over to until my...
  21. Free Shipping/No Shipping for Softgoods Products

    Hello,

    We sell softgoods and hardgoods and are trying to figure out a way to handle the shipping on our MM5 store.

    If the basket has both a softgood and hardgood, it should show the normal...
  22. Re: Changed site from abc.com to www.abc.com - Can't access now

    Thank you David! I am actually still using the "hosts" file that you advised I set up locally and I didn't have www.abc.com set up in there. It is working now.

    Thanks again!
  23. Changed site from abc.com to www.abc.com - Can't access now

    I think that I did something stupid....I am just setting up a v 5.5 store and noticed that if I used www....to get to the store, it ended up page not found. So, in the settings for the domain I...
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    Re: Is Shipworks Necessary?

    90% of our orders are downloadable software. So, it sounds like for the 4-5 hardgoods orders that we ship a week, we probably don't need it. Thanks for your insight. I do agree that it is a great...
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    Is Shipworks Necessary?

    We are upgrading from Merchant 4.x to 5.5. We have been using Shipworks to:

    Download orders/print UPS labels
    Print packing slips
    Resend Invoices by e-mail
    E-mail shipping notices with tracking...

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