Order number in subject line of email

[lvalesko]

How do I get the order number into the subject line of both the customer and merchant emails?

Thanks!
Lori

[Siamese-Dream.Com]

Re: Order number in subject line of email

I think the easy way is just to CC yourself the customer email (I am pretty sure the customer email has the order number in it, but don't want to swear by that).

the problem with that (off the top of my head) is that the from will be from your store instead of the customer's email address. So if you want to send an email to the customer, you will just have to copy and paste their email address out of the body of the email into the to field. Not a real big deal.

Off Topic (sort of): I am a big fan of the mail manager module by www.emporiumplus.com as it will allow you to customize emails you send to your customers and to yourself. I think the people who will get the most benefit out of it are those that have drop shippers, or need to notify different departments / warehouses when a particular item is purchased, since you can have it automatically send an email to different email addresses depending on which product(s) are in the order.

Hope this helps.

[lvalesko]

Re: Order number in subject line of email

Thanks but that's not really the answer to my question.

Neither the email to me or the customer has the actual order number in the subject line.

We use this in the subject line in our Miva 4 store:
%OUI%Online Order %ORDERNUM%

Is there something similar we can use in our new Miva 5 store?

Thanks :-)

[Siamese-Dream.Com]

Re: Order number in subject line of email

This was supplied by William Weiland of www.emporiumplus.com in a different thread.

Go to the customer email setup. Make sure you have select the html template radio button. You will see these tokens are allowed.

Available Subject-Line Tokens:
%order_number% Invoice number
%order_date% Date of purchase
%order_time% Time of purchase
%order_total% Order Total

See if you can try this first and let us know how it goes.

[lvalesko]

Re: Order number in subject line of email

Works great on the customer's email but not the merchant email.

Seems like this shouldn't be a big deal.... anyone got a fix for this?

Thanks!

[Korey]

Re: Order number in subject line of email

Works great on the customer's email but not the merchant email.

We used to just use the Customer Order Confirmation Email with the cc: addressed to us. Not the best solution for sure but I think the new MIVA update allows for tokens in the merchant email, but don't hold me to that!

Cheers!

Korey

[netblazon]

Re: Order number in subject line of email

I checked the MMLSK code for the merchant email and there's nothing in there to replace tokens in the subject. So I don't think it's possible to do. If you don't want to cc yourself on the customer email, take a look at the ADS HTML Merchant Email module (http://tinyurl.com/5ral3cw) or I believe Weiland's Addendum module will also do this with the Addendum-Modified Merchant Email (http://tinyurl.com/3n784u3)

[wcw]

Re: Order number in subject line of email

I would say we are close to the PR8 release that includes this feature. Otherwise, an immediate inexpensive solution would be the Addendum email. A bit more cost would be the Mail Manager which has many more features.

[sbronstad]

Re: Order number in subject line of email

We use ADS HTML Email Template - Merchant Notification which overcomes many of the inherant weaknesses of the built-in module

[available Subject Tokens: %ORDER%, %ORDERD%, %ORDERT%, %TOTAL%, %SFNAME%, %SLNAME%, %BFNAME%, %BLNAME% ]

[lesliekirk]

Re: Order number in subject line of email

I would say we are close to the PR8 release that includes this feature.

How is this included in the Subject Line for the Order Confirmation: Merchant in PR8's Template Based Order Emails?

Thanks,
Leslie

[Rick Wilson]

Re: Order number in subject line of email

You use SMT tokens.

[lvalesko]

Re: Order number in subject line of email

I'm using PR8 now but there's still no option for html emails to the merchant... any update on this?

Thanks :)

[Rick Wilson]

Re: Order number in subject line of email

You're probably looking in the wrong place. The old emails are still there but the new ones are called Template Based Emails.

You need to turn off the old ones and switch to the new ones.

[lvalesko]

Re: Order number in subject line of email

Thanks Rick!

When I get a second, I'll take a peek. :)

[lvalesko]

Re: Order number in subject line of email

OK - got the Template Based Emailed enabled but have a few questions:

1. How do I get the order number in the subject line for both the customer and merchant emails?

2. The company info in the customer's email, (company address, phone number and email), is my personal information as all my info is what's listed as the store owner.

3. Is there a place where all the tokens/scripts we can use are listed?

Thanks :)
Lori