24/7 Support - 800.608.6482

Miva Merchant Community Forums

Thread: Processing Donations in a Simplified Checkout

  1. #1
    Join Date
    Apr 2012
    Posts
    9

    Default Processing Donations in a Simplified Checkout

    I'm trying to simplify the way donations are handled on our website.

    Our former webmaster set up Miva for our store orders and donations. You can see it in action here: http://store.3abn.org/merchant2/merc..._Code=FEATURED

    Currently donations to our nonprofit organization are handled the same as product orders: They go into the basket, where for example, a $50 donation would appear at 50 units of $1 donation towards a particular area that users can choose. If anyone wants to order CDs, books, DVDs, etc., those appear alongside the donation(s) in the shopping cart.

    To me this seems like a very awkward way to handle donations. Users have complained about the complexity of it. Obviously we want to make this as simple as possible: Put in how much money you want, what project you want to support, enter your billing info and card number, and process. The cart system does not seem necessary. I'm wondering if there is a way to separate out the donation system from the product ordering system, and make it easier to do.

    ANY suggestions would be much appreciated.

    I am new to the Miva system, but am trying to learn it. I've already made some small changes to the store, and am comfortable with it, for the little I've done. But there is still a lot of unfamiliar territory.

  2. #2
    Join Date
    Aug 2007
    Posts
    7,796

    Default Re: Processing Donations in a Simplified Checkout

    Do you only accept donations or do you also sell shippable products?
    Thanks,

    Rick Wilson
    President
    Miva Merchant
    rwilson@miva.com
    http://www.miva.com

  3. #3
    Join Date
    Apr 2012
    Posts
    9

    Default Re: Processing Donations in a Simplified Checkout

    We do both. People can donate only, order shippable items only, or both. Being able to do both is nice, but if necessary I would sacrifice that for a simplified donation process.

  4. #4
    Join Date
    Aug 2007
    Posts
    7,796

    Default Re: Processing Donations in a Simplified Checkout

    Sorry, you're still being moderated until you hit 3 posts, that's why the post was delayed.

    You can use this module to change it from 50 $1 units, to an actual $50 donation (or any input amount): http://www.mivacentral.com/Merchant2...=WCW-EXTERNAL5

    Also you can make the shipping fields hidden and just assume that the billing address is the shipping address to streamline the checkout.

    Here's an example of what I'm talking about for an existing Donation customer: https://giving.safeharbor.us/mm5/mer...vc?Screen=DNAT
    Thanks,

    Rick Wilson
    President
    Miva Merchant
    rwilson@miva.com
    http://www.miva.com

  5. #5
    Join Date
    Apr 2012
    Posts
    9

    Default Re: Processing Donations in a Simplified Checkout

    So the way I'm assuming that would work, is that this module will let the administrator give some products (in this case, a donation) a user-definable price. Then, during the checkout process, some conditional logic can be applied, and if the only item in the cart is a donation, then the shipping fields can be hidden, etc.

  6. #6
    Join Date
    Aug 2007
    Posts
    7,796

    Default Re: Processing Donations in a Simplified Checkout

    Your assumptions are exactly correct.
    Thanks,

    Rick Wilson
    President
    Miva Merchant
    rwilson@miva.com
    http://www.miva.com

Tags for this Thread

Posting Rules

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •