It's been awhile since I had to deal with this kind of chargeback, so I'm wondering if anything has changed. I recently shipped merchandise to a customer. It turns out that he used stolen credit card information and now it's being charged back by the cardholder.
What I'm wondering is if there is anywhere I can report this? I have the shipping address and IP address of the perpetrator. This happened a few years ago and I contacted the offender's local police department. Needless to say, they weren't interested. And there was nobody I could report the problem to. Is that still the landscape we're in? Maybe an agency popped up in the last couple of years that handles this kind of thing?
Thanks!
Kyle Creasy, Alphatect
What I'm wondering is if there is anywhere I can report this? I have the shipping address and IP address of the perpetrator. This happened a few years ago and I contacted the offender's local police department. Needless to say, they weren't interested. And there was nobody I could report the problem to. Is that still the landscape we're in? Maybe an agency popped up in the last couple of years that handles this kind of thing?
Thanks!
Kyle Creasy, Alphatect
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