Hello,
We sell softgoods and hardgoods and are trying to figure out a way to handle the shipping on our MM5 store.
If the basket has both a softgood and hardgood, it should show the normal shipping options (primarily UPS) and calculate the shipping based on the weight of the items. This seems to work fine.
Otherwise, if the cart only has a downloadable product then the shipping should show as Electronic Download $0.00. This does not seem to be working.
In the shipping methods rules I have set Free Shipping to display as Electronic Delivery. In the product for the softgood product, I have only checked Free Shipping as a permitted shipping method and I have the softgoods product set to a weight of 0.
When I checkout I get an Unable to Calculate Shipping Method error.
Any thoughts on what I might be doing wrong?
Thanks in advance.
We sell softgoods and hardgoods and are trying to figure out a way to handle the shipping on our MM5 store.
If the basket has both a softgood and hardgood, it should show the normal shipping options (primarily UPS) and calculate the shipping based on the weight of the items. This seems to work fine.
Otherwise, if the cart only has a downloadable product then the shipping should show as Electronic Download $0.00. This does not seem to be working.
In the shipping methods rules I have set Free Shipping to display as Electronic Delivery. In the product for the softgood product, I have only checked Free Shipping as a permitted shipping method and I have the softgoods product set to a weight of 0.
When I checkout I get an Unable to Calculate Shipping Method error.
Any thoughts on what I might be doing wrong?
Thanks in advance.
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