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    FedEx Rate Server Problems

    Is anyone else experiencing problems with either the VC FedEx module or the native MM5 FedEx module today? After a tremendous delay, my store is displaying SOAP error messages on the pages where rates should be displayed.


    Thanks,
    Paul
    Paul

    #2
    Re: FedEx Rate Server Problems

    Yes, no rates being displayed for our site.
    Highly caffeinated
    http://www.coffeehouseexpress.com

    Comment


      #3
      Re: FedEx Rate Server Problems

      Yep they are currently having issues on the rate servers. Unfortunately for users of the Viking Coders FedEx module, you may also be getting error messages like the following output to customer pages:

      SOAP Error-1: Unable to parse SOAP response: 1: Expected '/hr', found '/body'SOAP Error-2: Invalid or missing SOAP namespaceSOAP Error-3: Invalid or missing SOAP EnvelopeSOAP Error-4: Invalid or missing SOAP Body
      Last edited by ILoveHostasaurus; 05-23-13, 10:56 AM.
      David Hubbard
      CIO
      Miva
      [email protected]
      http://www.miva.com

      Comment


        #4
        Re: FedEx Rate Server Problems

        Originally posted by ILoveHostasaurus View Post
        Yep they are currently having issues on the rate servers. Unfortunately for users of the VC mod, you may also be getting error messages like the following output to customer pages:

        SOAP Error-1: Unable to parse SOAP response: 1: Expected '/hr', found '/body'SOAP Error-2: Invalid or missing SOAP namespaceSOAP Error-3: Invalid or missing SOAP EnvelopeSOAP Error-4: Invalid or missing SOAP Body
        Yes, that is not the most graceful error handling.
        Paul

        Comment


          #5
          Re: FedEx Rate Server Problems

          Yes, I am experiencing issues with FedEx rates through Miva too. I also use QuickBooks for my shipping needs outside of the store and the same thing is happening.

          Comment


            #6
            Re: FedEx Rate Server Problems

            Is it possible it's fixed? Or is the trouble intermittent? We aren't seeing anything at the moment.
            Jason Fancett
            America's SPA-MART - "Where Spa Owners Shop SMART!"
            Check us out for all of your hot tub needs including spa covers, spa filters, spa chemicals and more.
            Miva Merchant forum users can use coupon code MIVAFORUM to receive $5 off your first order of $30 or more.

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              #7
              Re: FedEx Rate Server Problems

              Originally posted by JFancett View Post
              Is it possible it's fixed? Or is the trouble intermittent? We aren't seeing anything at the moment.
              It's still not working for us. What FedEx module are you using in your store?

              Paul
              Paul

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                #8
                Re: FedEx Rate Server Problems

                Originally posted by s1b View Post
                Yes, I am experiencing issues with FedEx rates through Miva too. I also use QuickBooks for my shipping needs outside of the store and the same thing is happening.
                We use Stone Edge at our location and the FedEx rate look-up within this software is now working (it wasn't earlier).


                Paul
                Paul

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                  #9
                  Re: FedEx Rate Server Problems

                  Well, everything just started working again (native MM5 module and the VC module).


                  Paul
                  Paul

                  Comment


                    #10
                    Re: FedEx Rate Server Problems

                    I just checked mine and it is working again...

                    Comment


                      #11
                      Re: FedEx Rate Server Problems

                      Same...working for us too now.
                      Highly caffeinated
                      http://www.coffeehouseexpress.com

                      Comment

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