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Carton Weight and Product Dimensions

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    Carton Weight and Product Dimensions

    I have a standard size carton that I use for several products.

    I set the maximum weight for the carton and I set dimensions for the products.

    I do not know what I am doing wrong because I keep getting the wrong packing for the carton.

    For Example:
    Product A = 12W x 1L x 12H and is 1 pound.
    Product B = 12W x 2L x 12H and is 1.5 pounds.
    The Carton = 12W x 24L x 12H and has 24 pound maximum.

    I have an order for:
    qty 5 of Product A
    qty 12 of Product B

    This order should go into 2 cartons since the dimensions max out the Length of the Carton size.
    But that is not what happens, instead it’s all getting assigned into 1 carton....by weight.

    What could I have setup incorrectly? Am I misunderstanding the purpose of using dimensions?

    Thanks in advance for your feedback!
    Corina
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