I have a standard size carton that I use for several products.
I set the maximum weight for the carton and I set dimensions for the products.
I do not know what I am doing wrong because I keep getting the wrong packing for the carton.
For Example:
Product A = 12W x 1L x 12H and is 1 pound.
Product B = 12W x 2L x 12H and is 1.5 pounds.
The Carton = 12W x 24L x 12H and has 24 pound maximum.
I have an order for:
qty 5 of Product A
qty 12 of Product B
This order should go into 2 cartons since the dimensions max out the Length of the Carton size.
But that is not what happens, instead it’s all getting assigned into 1 carton....by weight.
What could I have setup incorrectly? Am I misunderstanding the purpose of using dimensions?
Thanks in advance for your feedback!
Corina
I set the maximum weight for the carton and I set dimensions for the products.
I do not know what I am doing wrong because I keep getting the wrong packing for the carton.
For Example:
Product A = 12W x 1L x 12H and is 1 pound.
Product B = 12W x 2L x 12H and is 1.5 pounds.
The Carton = 12W x 24L x 12H and has 24 pound maximum.
I have an order for:
qty 5 of Product A
qty 12 of Product B
This order should go into 2 cartons since the dimensions max out the Length of the Carton size.
But that is not what happens, instead it’s all getting assigned into 1 carton....by weight.
What could I have setup incorrectly? Am I misunderstanding the purpose of using dimensions?
Thanks in advance for your feedback!
Corina