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    Current Stock / Stock in Baskets problem

    Since activating the Stock in Basket on a site, it seems that when a quantity of a product is added to the basket, that same amount isn't removed from the Current Stock level.

    For example, there are 16 of a product available, 16 are added to the basket, shouldn't that cause the Current Stock to drop to 0, with the Total Overall Stock still at 16? If so, then I need to open a support ticket unless I'm missing the obvious here.

    Leslie
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    #2
    Re: Current Stock / Stock in Baskets problem

    Originally posted by lesliekirk View Post
    Since activating the Stock in Basket on a site, it seems that when a quantity of a product is added to the basket, that same amount isn't removed from the Current Stock level.

    For example, there are 16 of a product available, 16 are added to the basket, shouldn't that cause the Current Stock to drop to 0, with the Total Overall Stock still at 16? If so, then I need to open a support ticket unless I'm missing the obvious here.

    Leslie
    Leslie,

    I just enabled that on one of my demo stores and it's working for me. I had 99 of a product, I added 99 to my basket and my current stock dropped to zero, stock in baskets says 99 and total overall stock says 99. I'm not aware of any template changes that need to be made for this to feature to work. Is the store you are dealing with fully up to date on Merchant and Empresa?

    Regards
    Rafael Buelna
    Miva Support Engineer
    800.608.MIVA (24/7 Support)
    http://www.miva.com
    http://www.miva.com/support

    Comment


      #3
      Re: Current Stock / Stock in Baskets problem

      Hi Rafael,

      Yes it is. I'll open a ticket.

      Thanks,
      Leslie
      Leslie Kirk
      Miva Certified Developer
      Miva Merchant Specialist since 1997
      Previously of Webs Your Way
      (aka Leslie Nord leslienord)

      Email me: [email protected]
      www.lesliekirk.com

      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

      Comment


        #4
        Re: Current Stock / Stock in Baskets problem

        How do we see "Stock in baskets"?
        Maxanne Durkee
        Heavyweight Collections - Premium Heavy T-Shirts
        Facebook, Twitter, Blog

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          #5
          Re: Current Stock / Stock in Baskets problem

          You can enable Stock in Baskets by clicking on the Utilities link in the lefthand menu of your Admin, then check the checkbox next to the "Basket Inventory" module, and then click Update to assign the module to the store.

          After doing that you will be able to visit a product in your admin and click the Inventory tab, and you will see the number of that product currently in baskets.
          Kyle Newbrough
          Technical Support / Web Developer
          Miva Merchant

          Comment


            #6
            Re: Current Stock / Stock in Baskets problem

            Is there a token to use this information to inform customers that the item is in somebodies basket but not sold yet?
            Andreas Toman
            PCINET, LLC

            Miva Merchant Design, Development, Integration & Support
            We built over 200 Miva Merchant stores!
            Miva shopping cart design & integration service and see our Portfolio!


            e-mail: [email protected]
            web: www.pcinet.com
            LinkedIn: Andreas Toman
            phone: (786) 250-2056 (Miami, FL)

            Comment


              #7
              Re: Current Stock / Stock in Baskets problem

              There isn't anything available on the front end that will allow you to display this data.
              Brennan Heyde
              VP Product
              Miva, Inc.
              [email protected]
              https://www.miva.com

              Comment


                #8
                Re: Current Stock / Stock in Baskets problem

                Thanks Brennan! Could you put it on the wishlist. Would be a really handy feature mainly for clients selling unique products. This way they know that there still is a chance to get the product. Andreas
                Andreas Toman
                PCINET, LLC

                Miva Merchant Design, Development, Integration & Support
                We built over 200 Miva Merchant stores!
                Miva shopping cart design & integration service and see our Portfolio!


                e-mail: [email protected]
                web: www.pcinet.com
                LinkedIn: Andreas Toman
                phone: (786) 250-2056 (Miami, FL)

                Comment


                  #9
                  Re: Current Stock / Stock in Baskets problem

                  Will Do.

                  If you needed a solution now, you probably could use toolbelt to lookup the total quantity of the product in current baskets and display that to the customer.
                  Brennan Heyde
                  VP Product
                  Miva, Inc.
                  [email protected]
                  https://www.miva.com

                  Comment


                    #10
                    Re: Current Stock / Stock in Baskets problem

                    He he, good one! Sure, I could use toolbelt's SQL capability - was just looking for an easier way then that. Getting rusty and you make me do this :)
                    Andreas Toman
                    PCINET, LLC

                    Miva Merchant Design, Development, Integration & Support
                    We built over 200 Miva Merchant stores!
                    Miva shopping cart design & integration service and see our Portfolio!


                    e-mail: [email protected]
                    web: www.pcinet.com
                    LinkedIn: Andreas Toman
                    phone: (786) 250-2056 (Miami, FL)

                    Comment


                      #11
                      Re: Current Stock / Stock in Baskets problem

                      Originally posted by PCINET - Andreas View Post
                      Thanks Brennan! Could you put it on the wishlist. Would be a really handy feature mainly for clients selling unique products. This way they know that there still is a chance to get the product. Andreas
                      Along this theme of thought, is there anyway for the inventory to not be held until it is actually purchased. Ie, could two baskets have the same item in it?
                      Thank you,
                      John

                      Comment


                        #12
                        Re: Current Stock / Stock in Baskets problem

                        Yes contact me offline, we have a module for this.
                        Thanks,

                        Rick Wilson
                        CEO
                        Miva, Inc.
                        [email protected]
                        https://www.miva.com

                        Comment


                          #13
                          Re: Current Stock / Stock in Baskets problem

                          Originally posted by widgetsupply View Post
                          Along this theme of thought, is there anyway for the inventory to not be held until it is actually purchased. Ie, could two baskets have the same item in it?
                          Don't know if Not holding the inventory until product is actually purchased is a good idea, each situation is different. Personally I think the concept should be the same as in brick and mortar stores, you can't buy the last product taken of the shelf if its in someone else cart.

                          But I like your idea of letting the second shopper know that the last one left is in another shopper's shopping cart that has yet checked-out. Then give the second shopper the option to be automatically notified if the first shopper does not purchased the product. Now here is wherein one can get creative, once the second shopper has elected to be notified if the first shopper did not purchase product, the system should automatically display pop-up notification to first shopper that another shopper is interested in the item and has requested to be immediately notified should first shopper not purchase product in question.

                          This entices the first shopper to close the deal or lose the opportunity ("A bird in hand is worth two in the bush."). Should the first shopper fail convert on the item in question, not all is lost because the second shopper will be automatically notified the moment the item is restocked.

                          But how to get it done? I leave it to the online Miva Gurus (Wieland would have been all over this if he was not retired).

                          PS: I was not able to find the option in our MV9 dev store.
                          Thank you, Bill Davis

                          Comment


                            #14
                            Re: Current Stock / Stock in Baskets problem

                            We actually have a proposed method for this.

                            Basically it works like this. You set your basket timeout to something low, say 10 minutes. There is a message you can display to your customers telling them of the time limit. However, you can word this as follows: "You have 10 minutes to guarantee purchase of these products"

                            After ten minutes (or whatever time frame you set). The items are "removed" from the basket. If the original customer comes backs, the system will automatically re-create the basket annew, notifying the customer if an item was removed because its stock status (or product removal/in-active state).

                            Would something like that work?
                            Bruce Golub
                            Phosphor Media - "Your Success is our Business"

                            Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                            phosphormedia.com

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                              #15
                              Re: Current Stock / Stock in Baskets problem

                              That idea can also be incorporated with the idea I suggested. But if I had to chose, I would go with the option of letting the first shopper know that if they don't buy it now there is a second shopper waiting to pick it up. In fact, I would use the default timeout, with the exception of those products wherein second shoppers have expressed an interest in. In those cases, I the first shopper terminates their session before default time, the second shopper is immediately notified of the opportunity that "...the item you express an interest in x is now up for grabs, hurry before the previous shopper returns or someone else beats you to it!" Create a sense of urgency.

                              Now I know all this sound like much to do about nothing, but in my particular industry New Old Stock (NOS = rare vintage collectibles) wherein usually there is only one item of each in stock, and once a rare collectible is sold you never know if you will ever come across it again, neither the buyers or seller has the luxury passing up an opportunity to make a sale, especially in a SMI (Slow Moving Inventory) industry like ours.
                              Last edited by William Davis; 01-07-15, 07:17 PM.
                              Thank you, Bill Davis

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