We can't search for a customer's order by their name in Manage Orders.
Can we get that capability added? It would make it much, much easier to help customers over the phone when they call in to get their order status. Understandably, they rarely know the order number or the email they used to place the order.
Can we get that capability added? It would make it much, much easier to help customers over the phone when they call in to get their order status. Understandably, they rarely know the order number or the email they used to place the order.
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