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    Release 8, Update 11 issue

    Hello forum: Last week we installed update 11 to one of our sites which uses PayPal to process our credit card payments. After installing the release, our PayPay Express checkout mode had been changed from "Authorization with delayed capture" to "Immediate sale". This caused an immediate issue with us because we do not charge until a product is shipped. I have two other sites requiring the installation of Update 11 but do not want to encounter this problem again. I have had a ticket since last week waiting to hear if this issue has been resolved. Support has advised me to delay any installation of update 11 until I hear more from them. Has anyone heard the status of this issue? Thanks, Larry
    Larry
    Luce Kanun Web Design
    www.facebook.com/wajake41
    www.plus.google.com/116415026668025242914/posts?hl=en



    #2
    Re: Release 8, Update 11 issue

    Yes it will be fixed in Update 12 in the coming days, or you can have support downgrade you to the old module in the meantime.
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Re: Release 8, Update 11 issue

      Rick: Thanks for the update on this. Larry
      Larry
      Luce Kanun Web Design
      www.facebook.com/wajake41
      www.plus.google.com/116415026668025242914/posts?hl=en


      Comment


        #4
        Re: Release 8, Update 11 issue

        My Innovative Gateway Solutions and Checkout by Amazon have been (discontinued) by the latest update. Was any notice given? I could have sworn everything was fine after I did the update. I've had a Miva tech looking into an email notification issue with Checkout By Amazon and everything was fine before this was done. Now I'm showing it is discontinued yet I got an order Saturday night via Checkout by Amazon. Innovative Gateway Solutions is my primary processor. HELP



        Kathleen Steimle-Hermes
        , owner
        Miss Kate's Creations
        [email protected]
        www.misskatescreations.com


        Handcrafted fabric covered photo albums, frames, brag books and MORE


        Comment


          #5
          Re: Release 8, Update 11 issue

          2 Things Miss Kate:

          1. Innovative is being discontinued by Intuit, the current date is 12/31/13, but that could change. They will be migrating you free of charge to their new gateway called Intuit Merchant Services, which we have a module for now built into Miva Merchant. Simply contact IMS and they can help you switch with no downtime and no cost.

          2. Similar story with Checkout By Amazon, they're eventually going to shut that older product off (but it's still working and going to work for the foreseeable future). We replaced Checkout By Amazon with the new Amazon Payments Advanced module in Update 11.

          The email thing is not related to either module change.
          Thanks,

          Rick Wilson
          CEO
          Miva, Inc.
          [email protected]
          https://www.miva.com

          Comment


            #6
            Re: Release 8, Update 11 issue

            Rick,

            I just spoke with a rep from Innovative Merchant Services and he knew nothing about IGS being discontinued by Intuit. According to him I have to fill out a new application and will be given a new merchant #. Once the approval has been granted then I can get the connection link to start using Intuit Payment. Right now I am unable to accept credit cards. The only thing that is working correctly appears to be Paypal.



            Kathleen Steimle-Hermes
            , owner
            Miss Kate's Creations
            [email protected]
            www.misskatescreations.com


            Handcrafted fabric covered photo albums, frames, brag books and MORE


            Comment


              #7
              Re: Release 8, Update 11 issue

              Our innovative module still works, so something else is wrong. You should contact support.
              Thanks,

              Rick Wilson
              CEO
              Miva, Inc.
              [email protected]
              https://www.miva.com

              Comment


                #8
                Re: Release 8, Update 11 issue

                Hello,

                She has ticket with us already, I'm replying to her via the ticket.
                Rafael Buelna
                Miva Support Engineer
                800.608.MIVA (24/7 Support)
                http://www.miva.com
                http://www.miva.com/support

                Comment


                  #9
                  Re: Release 8, Update 11 issue

                  Larry,

                  Update 12 was released today, FYI.
                  Thanks,

                  Rick Wilson
                  CEO
                  Miva, Inc.
                  [email protected]
                  https://www.miva.com

                  Comment


                    #10
                    Re: Release 8, Update 11 issue

                    Just installed Update 12. Has something changed with Checkout by Amazon that the masking of the Secret Access Key no longer is in the first of the two fields? It appears to be okay with Amazon Payments and I thought it was on the Checkout by Amazon screen prior to updating. Anyone else have this happen?



                    Kathleen Steimle-Hermes
                    , owner
                    Miss Kate's Creations
                    [email protected]
                    www.misskatescreations.com


                    Handcrafted fabric covered photo albums, frames, brag books and MORE


                    Comment


                      #11
                      Re: Release 8, Update 11 issue

                      Thanks for the notice Rick!
                      Larry
                      Luce Kanun Web Design
                      www.facebook.com/wajake41
                      www.plus.google.com/116415026668025242914/posts?hl=en


                      Comment


                        #12
                        Re: Release 8, Update 11 issue

                        The secret key is like a password and not design to be displayed after it's saved but this is not new to Update 12.
                        Thanks,

                        Rick Wilson
                        CEO
                        Miva, Inc.
                        [email protected]
                        https://www.miva.com

                        Comment


                          #13
                          Re: Release 8, Update 12 issue

                          I understand that the secret key is a password. In all other updates it was masked. With update 12 the masking of the secret key is no longer in that field when you click update. You can copy it from Amazon and place it in both fields but when you click update, everything in the field disappears and there is no longer any masking visible. Look at Amazon Payments and you will see what I'm talking about. As far as I understand from what I have read on Amazon and why it is important, the secret masked key generates a signature for the sale. If the secret masked key doesn't stay in the field, how will Checkout by Amazon continue to work?
                          Last edited by Miss Kate; 10-15-13, 04:52 AM. Reason: Need to be more specific



                          Kathleen Steimle-Hermes
                          , owner
                          Miss Kate's Creations
                          [email protected]
                          www.misskatescreations.com


                          Handcrafted fabric covered photo albums, frames, brag books and MORE


                          Comment


                            #14
                            Re: Release 8, Update 11 issue

                            Rick,

                            That code added for Paypal, the one that addressed the double button bug, does that need to be removed after this new update?

                            Thanks
                            Dan

                            Girlfriends Lingerie - "Keeping It Sexy!"
                            Sexy Lingerie - Twitter - Facebook- Pinterest - YouTube

                            Comment


                              #15
                              Re: Release 8, Update 11 issue

                              Dan,

                              I'm not sure what code you're talking about. You should check with Support.
                              Thanks,

                              Rick Wilson
                              CEO
                              Miva, Inc.
                              [email protected]
                              https://www.miva.com

                              Comment

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