Hi folks --
I have a client who'd like to have a live-chat service available thru his Web site. The idea is that any customer with a smartphone or tablet should be able to contact him, and then point their camera at the product to have an interactive help session. Has anyone done that with a Miva store? I'd prefer a solution that doesn't require users to download a specific app, or enter a bunch of information to create an account; that rules out some of the more obvious free approaches like Skype and Google Hangouts. Any recommendations?
On second thought, I suppose that downloading an app into a smartphone would probably be acceptable, if it's free, and easy to install. The idea is to make this super-easy to use, even for non-tech-savvy customers.
Thanks & Have a good weekend! --
I have a client who'd like to have a live-chat service available thru his Web site. The idea is that any customer with a smartphone or tablet should be able to contact him, and then point their camera at the product to have an interactive help session. Has anyone done that with a Miva store? I'd prefer a solution that doesn't require users to download a specific app, or enter a bunch of information to create an account; that rules out some of the more obvious free approaches like Skype and Google Hangouts. Any recommendations?
On second thought, I suppose that downloading an app into a smartphone would probably be acceptable, if it's free, and easy to install. The idea is to make this super-easy to use, even for non-tech-savvy customers.
Thanks & Have a good weekend! --
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