Account Creation Success Message

[lesliekirk]

I've dug around a little, but I'm sure this has had to have come up before. Is there a way to confirm the successful creation of an account? Display some sort of message? Some folks are getting confused by the screen refreshing with an empty user name & password field.

Leslie

[KNewbrough]

Re: Account Creation Success Message

Something like this should work for you in ACED's Header:

<mvt:if expr="g.Action EQ 'ICST'">
  Account Created Successfully
</mvt:if>

The contents of the conditional statement can be anything you like (perhaps at least style the text so it's easier to spot).

While you're at it you might want to add another message for updating account info in the same location on ACED:

<mvt:if expr="g.Action EQ 'UCST' AND (ISNULL l.settings:messages:error_message_count)">
  Account Updated Successfully
</mvt:if>

[Brennan]

Re: Account Creation Success Message

Hey Leslie -

We do this by putting a hidden input in the ACAD form called NewAccount.

The on ACED (the screen they are taken to after they create the account) we have this code:

<mvt:if expr="g.NewAccount EQ 'yes'">
	<p class="success-message png-bg">Hello &mvte:global:Customer_ShipFirstName;. Your new account has been created. Please click here to <mvt:item name="cssui_links" param="storefront">Start Shopping</mvt:item></p>
</mvt:if>

The only way that global variable is true is if ACAD was successfully submitted and they land on ACED.

[lesliekirk]

Re: Account Creation Success Message

Hey Leslie -

We do this by putting a hidden input in the ACAD form called NewAccount.

The on ACED (the screen they are taken to after they create the account) we have this code:

<mvt:if expr="g.NewAccount EQ 'yes'">
    <p class="success-message png-bg">Hello &mvte:global:Customer_ShipFirstName;. Your new account has been created. Please click here to <mvt:item name="cssui_links" param="storefront">Start Shopping</mvt:item></p>
</mvt:if>

The only way that global variable is true is if ACAD was successfully submitted and they land on ACED.

Thanks Brennan, I just tried this on an MMUI store (after changing the cssui link) but it didn't display.

[KNewbrough]

Re: Account Creation Success Message

Did you add this to the form on ACAD?

<input type="hidden" name="NewAccount" value="yes" />

[lesliekirk]

Re: Account Creation Success Message

That was the missing piece - thanks ya'll!

[Datagg]

Re: Account Creation Success Message

Leslie, could you share the completed MMUI code.... Thanks

[Keitho]

Re: Account Creation Success Message

Leslie, I use the Emporium Plus Mail Manager to send the New Account confirmation to the customer and me. I do see that there's also a version in the Built-in Email Templates. I figure that if the user gets an immediate email notification that they will continue shopping.

[Datagg]

Re: Account Creation Success Message

Leslie, I use the Emporium Plus Mail Manager to send the New Account confirmation to the customer and me. I do see that there's also a version in the Built-in Email Templates. I figure that if the user gets an immediate email notification that they will continue shopping.

We do that also... Yet an instant on screen message would be good also. Never know if there email is down, or perhaps flagged as spam.

[Keitho]

Re: Account Creation Success Message

I agree Dan, although I've never had that concern raised by a customer. However, I am now using Phosphormedia's Easy Account module and occasionally it seems to leave the user questioning what happened. However, it takes place after the sale is complete so I'm a little less panicky about it.

[Datagg]

Re: Account Creation Success Message

Keith, we use easy account module also. Works good, yet I see quite a few sign up for an account prior to checkout, primarily im sure as because we offer points for doing so, it is these situations where I am concerned emails could possibly be lost, hence why I'm thinking a sign up message of sorts prior to checkout would possibly prove helpful.

[Bruce - PhosphorMedia]

Re: Account Creation Success Message

I think both are probably important. Its probably doubtful a shopper will see an email sign up welcome before they complete their shopping...however, they might reference that email before shopping again to look up their login name.

Personally, we recommend making sure there is a clear sign that they have logged in through out their visit such as an obvious "Welcome Customer Name, and changing Account links to read "Edit Customer Name account".
(all done by testing basket_cust_id value)