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    Miva Merchant Marketplaces 1.0001 Support Thread

    Please post any bug reports or questions on Miva Merchant Marketplaces 1.0001 here.
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    #2
    Re: Miva Merchant Marketplaces 1.0001 Support Thread

    Marketplaces v1.0001 Release notes
    ---------------------------------------------


    Added Features/Changes
    ---------------
    Variations is now implemented
    - Listing variations
    - Order import with variations
    - Inventory Allocation


    Log Console is now added
    - Logs all eBay calls from success - failure


    eBay Store Categories are implemented
    - Sellers can now sell to their own categories


    Categories are stored and cached locally
    - Reduces time to load categories when setting listing settings for a product


    Get Orders between modified dates now requires the To/From dates to be within 30 days of eachother


    Images are posted based on display order


    Notifications was removed causing all order imported to be done manually




    Bug Fixes
    -----------------
    - Duration values are now based on their appropriate listing type
    - Andale Counters were removed and are no longer supported
    - Inventory Allocation setting is stored with the listing (This prevents double inventory allocation)
    - Item Specific values are maintained accross category changes
    - Relist quantity is based on the quantity being relisted by eBay and not the original listing quantity (This caused inventory to be over allocated)
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Re: Miva Merchant Marketplaces 1.0001 Support Thread

      I'm having problems listing products with attributes in the Sports Goods Category. If I go deeper than Sports & Outdoors --> Other I receive and error that variants are not supported for the primary category selected.

      Is this an eBay issue with certain categories?
      Sincerely,

      Stephen M. LaBar, Jr.
      (770) 441-9447
      The Martial Arts Store

      Please Visit Our Site At:
      http://www.themartialartsstore.com

      Comment


        #4
        Re: Miva Merchant Marketplaces 1.0001 Support Thread

        Originally posted by slabar View Post
        I'm having problems listing products with attributes in the Sports Goods Category. If I go deeper than Sports & Outdoors --> Other I receive and error that variants are not supported for the primary category selected.

        Is this an eBay issue with certain categories?
        Yes, not all eBay categories support variations. Here is an eBay link to help find categories that work with variations. http://pages.ebay.com/sellerinformat...tionslist.html

        Kyle Hansen
        Miva Software Developer
        [I]Kyle Hansen

        Comment


          #5
          Re: Miva Merchant Marketplaces 1.0001 Support Thread

          Kyle,

          Thanks for the update. I'll have to contact eBay as the Martial Arts category needs to have more options for variations.
          Sincerely,

          Stephen M. LaBar, Jr.
          (770) 441-9447
          The Martial Arts Store

          Please Visit Our Site At:
          http://www.themartialartsstore.com

          Comment


            #6
            Re: Miva Merchant Marketplaces 1.0001 Support Thread

            Hi

            When I go to list a product and it starts sending to Ebay I get this error
            "Invalid request encoding. Please use utf-8 encoding and eliminate any non utf-8 encoding in request content"

            Comment


              #7
              Re: Miva Merchant Marketplaces 1.0001 Support Thread

              That sounds like you're using some other Character Set other than UTF-8 and I'm suspecting that eBay requires UTF-8.

              I'll ask Dev to confirm my suspicion but my guess is you'll need to change the character encoding in your store to UTF-8 if you want to use eBay.
              Thanks,

              Rick Wilson
              CEO
              Miva, Inc.
              [email protected]
              https://www.miva.com

              Comment


                #8
                Re: Miva Merchant Marketplaces 1.0001 Support Thread

                Ok,

                I see this line in the Heasd Tag Content

                <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

                How would I change it?

                Comment


                  #9
                  Re: Miva Merchant Marketplaces 1.0001 Support Thread

                  That sounds correct, so we'll have to wait until morning for Dev and Support to chime in.
                  Thanks,

                  Rick Wilson
                  CEO
                  Miva, Inc.
                  [email protected]
                  https://www.miva.com

                  Comment


                    #10
                    Re: Miva Merchant Marketplaces 1.0001 Support Thread

                    This may or may not be a bug. *** Listing Duration: Good Until Cancelled ***

                    When I list a product on eBay with no Attributes the proper listing duration is sent to eBay. However if I list a product that contains attributes then the listing duration is only good for 30 days.
                    Sincerely,

                    Stephen M. LaBar, Jr.
                    (770) 441-9447
                    The Martial Arts Store

                    Please Visit Our Site At:
                    http://www.themartialartsstore.com

                    Comment


                      #11
                      Re: Miva Merchant Marketplaces 1.0001 Support Thread

                      My Store Category list was populated But, I'm not finding a Primary Category: eBay Motors

                      eBay Motors

                      Parts & Accessories


                      When Creating listing I'm also getting :
                      The package weight is not valid. Provide a valid number for the weight.



                      Last edited by makco1; 06-25-14, 02:52 AM. Reason: Adding question on weight

                      Comment


                        #12
                        Re: Miva Merchant Marketplaces 1.0001 Support Thread

                        Currently we don't support eBay Motors but it's in our list.

                        That has separate behind the scenes requirements (somewhat like supporting StubHub).
                        Thanks,

                        Rick Wilson
                        CEO
                        Miva, Inc.
                        [email protected]
                        https://www.miva.com

                        Comment


                          #13
                          Re: Miva Merchant Marketplaces 1.0001 Support Thread

                          Originally posted by Hofer View Post
                          Hi

                          When I go to list a product and it starts sending to Ebay I get this error
                          "Invalid request encoding. Please use utf-8 encoding and eliminate any non utf-8 encoding in request content"
                          This error is from eBay. Can you go to the Marketplace - eBay Log Console tab under utilities and find the log where the error exists and tell us what the Event is? This will help us narrow down the issue.

                          Thanks,
                          Kyle Hansen
                          Miva Software Developer
                          [I]Kyle Hansen

                          Comment


                            #14
                            Re: Miva Merchant Marketplaces 1.0001 Support Thread

                            Originally posted by makco1 View Post

                            When Creating listing I'm also getting :
                            The package weight is not valid. Provide a valid number for the weight.

                            This may be caused by the Shipping Policy you are using to not be configured correctly.

                            Edit the detail by going to Utilities -> Marketplace - eBay Details and edit your detail. If your shipping policy is a flat rate, ensure that the Calculated Shipping Checkbox is unchecked. Otherwise if your shipping policy is calculated, ensure that it is checked. Hope this helps!

                            Kyle Hansen
                            Miva Software Developer
                            [I]Kyle Hansen

                            Comment


                              #15
                              Re: Miva Merchant Marketplaces 1.0001 Support Thread

                              Originally posted by slabar View Post
                              This may or may not be a bug. *** Listing Duration: Good Until Cancelled ***

                              When I list a product on eBay with no Attributes the proper listing duration is sent to eBay. However if I list a product that contains attributes then the listing duration is only good for 30 days.

                              I just listing a regular listing and variation listing with Duration of Good Until Cancelled, and see that on eBay it shows that for both.

                              On our listings list on tabs Marketplace - eBay Product Listings or Marketplace - eBay Listings it will show only 30 days or less for time left as eBay gives us that time, but upon the 30 days expiring it will extend it another 30 days.

                              Where are you seeing that it is only good for 30 days?

                              Thanks,

                              Kyle Hansen
                              Miva Software Developer
                              [I]Kyle Hansen

                              Comment

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