While I wait for escalated support to get back to me. . . . anyone here using Miva Synchro with quickbooks and can answer a few questions about getting set up and started?
1) should I download old orders from Miva (that are not in qb but in MM) as sales Receipts {these orders have already been processed and completed but they need to be put into qb to have the inventory updated and have my accounting correct}? If so, how do you map your fields? I have 74 orders that need to be input.
2) my inventory qoh is correct in QB, but not correct in MM. The item name is correct in MM but not in QB. I need to make sure inventory is not created upon the initial download of those orders. has anyone dealt with this issue?
thanks for any and all suggestions or feedback . . . have been playing around with this since Sept 1 and am getting frustrated. Had originally thought T-Hub would address my concerns and tried it back at the beginning of the year but QB having to change the item names to make them shorter and without any punctuation really caused issues there.
Again, thanks for any and all suggestions . . . Lea-Ann
1) should I download old orders from Miva (that are not in qb but in MM) as sales Receipts {these orders have already been processed and completed but they need to be put into qb to have the inventory updated and have my accounting correct}? If so, how do you map your fields? I have 74 orders that need to be input.
2) my inventory qoh is correct in QB, but not correct in MM. The item name is correct in MM but not in QB. I need to make sure inventory is not created upon the initial download of those orders. has anyone dealt with this issue?
thanks for any and all suggestions or feedback . . . have been playing around with this since Sept 1 and am getting frustrated. Had originally thought T-Hub would address my concerns and tried it back at the beginning of the year but QB having to change the item names to make them shorter and without any punctuation really caused issues there.
Again, thanks for any and all suggestions . . . Lea-Ann
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