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    #16
    Re: Sebenza Support MIA?

    Originally posted by Dan - Glendale Designs View Post

    I have seen that.

    I think with the posting of that link we are hitting the root of the problem. Aside from support being MIA, the documentation is causing unnecessary support. I see code but no details on where it belongs? Now, I realize that someone who deals with this type of code for living may find this self explanatory, but I do not. Time and time again for 13 years I am forced to figuire out code for something that should be a simple check box.....
    Max

    www.MaxairEngineering.com

    Comment


      #17
      Re: Sebenza Support MIA?

      Max,

      You are absolutely right. Store Owners should not be forced to become coders or integrator. There are enough things that fall under the
      Store Manager umbrella to keep an insomniac on Adderral busy for months. (ASP: that's why our modules are not kits, we make functional features that let you focus on your job.)

      But, if I'm not mistaken, here's some further possible implementation instructions:

      The snippet:

      Code:
      <tr><td>
      <mvt:if expr="g.Review_Error:challenge">
      <b style="color:#ff0000;">
      <mvt:else>
      <b>
      </mvt:if>Please answer what 3 + 4 equals (Anti-spam):</b>
      
      <input type="text" size="3" name="review:challenge" value="&mvte:global:review:challenge;">
      <input type="hidden" name="require_challenge" value="1">
      </td></tr>
      Probably needs to go in the wreviews template right before this area:

      Code:
      	<tr><td width="100%">
      		<table width="100%"><tr><td align="right" width="100%">
      
      	 		<mvt:item name="fonts" param="body_font">
      	 		<input type="submit" value="Submit your review"></form>
      	 		</mvt:item>
      	 	</td></tr></table>
      
      	 </td></tr>
      The sad thing is, this is a pretty cheap spam block hack. We implemented something like this a couple of years ago for reviews and it was defeated in about one month. Replaced it with multiple check for certain tell-tale signs and also for velocity. (you can only post one review every 10 minutes.)
      Bruce Golub
      Phosphor Media - "Your Success is our Business"

      Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
      phosphormedia.com

      Comment


        #18
        Re: Sebenza Support MIA?

        Originally posted by Bruce - PhosphorMedia View Post
        Max,

        You are absolutely right. Store Owners should not be forced to become coders or integrator. There are enough things that fall under the
        Store Manager umbrella to keep an insomniac on Adderral busy for months. (ASP: that's why our modules are not kits, we make functional features that let you focus on your job.)

        But, if I'm not mistaken, here's some further possible implementation instructions:

        The snippet:

        Code:
        <tr><td>
        <mvt:if expr="g.Review_Error:challenge">
        <b style="color:#ff0000;">
        <mvt:else>
        <b>
        </mvt:if>Please answer what 3 + 4 equals (Anti-spam):</b>
        
        <input type="text" size="3" name="review:challenge" value="&mvte:global:review:challenge;">
        <input type="hidden" name="require_challenge" value="1">
        </td></tr>
        Probably needs to go in the wreviews template right before this area:

        Code:
            <tr><td width="100%">
                <table width="100%"><tr><td align="right" width="100%">
        
                     <mvt:item name="fonts" param="body_font">
                     <input type="submit" value="Submit your review"></form>
                     </mvt:item>
                 </td></tr></table>
        
             </td></tr>
        The sad thing is, this is a pretty cheap spam block hack. We implemented something like this a couple of years ago for reviews and it was defeated in about one month. Replaced it with multiple check for certain tell-tale signs and also for velocity. (you can only post one review every 10 minutes.)
        Thanks Bruce! I'll try that. Yes I would think an "image check" would be the minimum in this day and age.....
        Max

        www.MaxairEngineering.com

        Comment


          #19
          Re: Sebenza Support MIA?

          actually I'm a fan of not making the customer do anything. Images can be frustrating...not everyone see's "banana" and types Banana
          , (i.e., looks like a plantain to me :) )
          Bruce Golub
          Phosphor Media - "Your Success is our Business"

          Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
          phosphormedia.com

          Comment


            #20
            Re: Sebenza Support MIA?

            Originally posted by Bruce - PhosphorMedia View Post
            Max,

            You are absolutely right. Store Owners should not be forced to become coders or integrator. There are enough things that fall under the
            Store Manager umbrella to keep an insomniac on Adderral busy for months. (ASP: that's why our modules are not kits, we make functional features that let you focus on your job.)

            But, if I'm not mistaken, here's some further possible implementation instructions:

            The snippet:

            Code:
            <tr><td>
            <mvt:if expr="g.Review_Error:challenge">
            <b style="color:#ff0000;">
            <mvt:else>
            <b>
            </mvt:if>Please answer what 3 + 4 equals (Anti-spam):</b>
            
            <input type="text" size="3" name="review:challenge" value="&mvte:global:review:challenge;">
            <input type="hidden" name="require_challenge" value="1">
            </td></tr>
            Probably needs to go in the wreviews template right before this area:

            Code:
                <tr><td width="100%">
                    <table width="100%"><tr><td align="right" width="100%">
            
                         <mvt:item name="fonts" param="body_font">
                         <input type="submit" value="Submit your review"></form>
                         </mvt:item>
                     </td></tr></table>
            
                 </td></tr>
            The sad thing is, this is a pretty cheap spam block hack. We implemented something like this a couple of years ago for reviews and it was defeated in about one month. Replaced it with multiple check for certain tell-tale signs and also for velocity. (you can only post one review every 10 minutes.)
            BOOM! It was that easy!

            Two things for the class: "WReviews" is a "Page" on my site rather than a "template" . Also my code was quite a bit different so I searched for "submit" and put it before the "<tr><td" before the word "submit".

            Ran both positive and failure test and they both passed....

            Thanks Dude. Send the bill to Sebenza...... ;)
            Last edited by Maxer; 09-29-14, 04:24 PM.
            Max

            www.MaxairEngineering.com

            Comment


              #21
              Re: Sebenza Support MIA?

              Max,

              Thanks for clarifying that for properity...many people use the forums as basically a knowledge base. (And yes, I should have typed "page", just being a coder. A page IS a template too...along with the other templates that string off of the Page template :) ).
              Bruce Golub
              Phosphor Media - "Your Success is our Business"

              Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
              phosphormedia.com

              Comment


                #22
                Re: Sebenza Support MIA?

                Well with that problem solved, a bigger one takes its place. It appears Sebenza really is MIA and I have quite a few of his modules on my store that I cannot get support for now. People need to be warned of this....
                Max

                www.MaxairEngineering.com

                Comment


                  #23
                  Re: Sebenza Support MIA?

                  Well, I can tell you that we have plans to replace a few of them that are NOT going to be replaced by built-in functions (many are), and some have already been replaced. Might be time to review which ones can be replaced via built in tools (i.e., page/category template managers), and see what's left.
                  Bruce Golub
                  Phosphor Media - "Your Success is our Business"

                  Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                  phosphormedia.com

                  Comment


                    #24
                    Re: Sebenza Support MIA?

                    Originally posted by Bruce - PhosphorMedia View Post
                    Well, I can tell you that we have plans to replace a few of them that are NOT going to be replaced by built-in functions (many are), and some have already been replaced. Might be time to review which ones can be replaced via built in tools (i.e., page/category template managers), and see what's left.
                    Yea that's what I was thinking. Weed out the obsolete ones. Going to need lots of brain power to figuire that out. Some of it is over my pay grade...... ;)

                    Isn't there a major upgrade to Miva coming soon? I'll probably wait until then.....
                    Max

                    www.MaxairEngineering.com

                    Comment


                      #25
                      Re: Sebenza Support MIA?

                      Miva 9 is coming soon, and with it a few possible replacements (namely coupons). Gift Certs are also coming via the MM9 platform, but not immediately. Starting the process now wouldn't be a waste of time as MM9 is a streaming update, unless you are running MMIU in which case you'll want to probably just start over.

                      If its above your pay grade, consider hiring it out. There are several reasonably priced interrogators that could do this for you.
                      Bruce Golub
                      Phosphor Media - "Your Success is our Business"

                      Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                      phosphormedia.com

                      Comment


                        #26
                        Re: Sebenza Support MIA?

                        Rick, you have a bad link in message #7.
                        Keith Oratz
                        PrepareSmart, LLC - Emergency Preparedness Supplies and Professional Grade Search and Rescue Gear
                        www.preparesmart.com

                        Comment


                          #27
                          Re: Sebenza Support MIA?

                          Originally posted by Bruce - PhosphorMedia View Post
                          If its above your pay grade, consider hiring it out. There are several reasonably priced interrogators that could do this for you.
                          LOL, I've never been called an interrogator before
                          Leslie Kirk
                          Miva Certified Developer
                          Miva Merchant Specialist since 1997
                          Previously of Webs Your Way
                          (aka Leslie Nord leslienord)

                          Email me: [email protected]
                          www.lesliekirk.com

                          Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                          Comment


                            #28
                            Re: Sebenza Support MIA?

                            @Keitho this isn't the same link, but this is what the other link was about: http://carlsononcommerce.com/securit...-rogue-plugin/
                            Thanks,

                            Rick Wilson
                            CEO
                            Miva, Inc.
                            [email protected]
                            https://www.miva.com

                            Comment


                              #29
                              Re: Sebenza Support MIA?

                              Originally posted by lesliekirk View Post
                              LOL, I've never been called an interrogator before
                              well, at least not to your face :)
                              Bruce Golub
                              Phosphor Media - "Your Success is our Business"

                              Improve Your Customer Service | Get MORE Customers | Edit CSS/Javascript/HTML Easily | Make Your Site Faster | Get Indexed by Google | Free Modules | Follow Us on Facebook
                              phosphormedia.com

                              Comment


                                #30
                                Re: Sebenza Support MIA?

                                Originally posted by lesliekirk View Post
                                LOL, I've never been called an interrogator before
                                No kidding! I was thinking "Geeze now I have to "interrogate" my store. I need to get to the forum more often. Things have changed"! ;)
                                Last edited by Maxer; 10-01-14, 09:57 AM.
                                Max

                                www.MaxairEngineering.com

                                Comment

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