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Shipping Methods no longer including Viking Coders UPS Custom Integration

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    Shipping Methods no longer including Viking Coders UPS Custom Integration

    Over the last couple of days we have noticed our shipping methods are not working properly.

    We use Viking Coder's UPS Custom Integration and it has worked flawlessly for years.

    We also use USPS shipping and Flat Rate, but the UPS methods no longer appear as options in the 'shipping method rules' tab.

    The USPS works when it is an option for the specific product.

    What could be going on??

    Thanks for any help!

    #2
    Re: Shipping Methods no longer including Viking Coders UPS Custom Integration

    This could occur if your store is running on engine version 5.16 or older and UPS disabled the vulnerable SSLv3 support on their web servers but the USPS hasn't yet. If that is what has occurred, upgrading your engine to 5.20 will resolve it.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


      #3
      Re: Shipping Methods no longer including Viking Coders UPS Custom Integration

      Originally posted by ILoveHostasaurus View Post
      This could occur if your store is running on engine version 5.16 or older and UPS disabled the vulnerable SSLv3 support on their web servers but the USPS hasn't yet. If that is what has occurred, upgrading your engine to 5.20 will resolve it.
      David, thank you!

      We have submitted a support ticket to our host to get the engine upgraded. We are on 5.13.

      When did this change? We just noticed it yesterday.

      Comment


        #4
        Re: Shipping Methods no longer including Viking Coders UPS Custom Integration

        David,

        We searched more on the Miva forum and found the fix is the URL change you worked with back in early 2013.

        Changed the URL in Viking UPS module to https://onlinetools.ups.com/ups.app/xml/Rate and module is now working.

        Comment


          #5
          Re: Shipping Methods no longer including Viking Coders UPS Custom Integration

          Thanks for the update; glad to hear you were able to get it working.

          I would still recommend getting your host to update your engine version though. What changed yesterday is a vulnerability was released that affects the SSL version 3 protocol, typically just referred to as SSLv3. SSLv2 and SSLv3 are both now considered to be insecure. The result is that most web servers are having SSLv3 disabled intentionally to prevent web clients from using it until it can be disabled in web clients. Chrome, for example, is having SSLv3 removed soon by Google, to prevent its unintentional use with servers that have not had it disabled.

          The Miva Empresa engine versions 5.16 and older would make SSLv3 connections by default, and if a remote service disables SSLv3, you end up with a connection failure. If the USPS or UPS rate servers disable it, like they should be doing in the coming days, the failure will likely return but could have different text, such as something along the lines of 'unable to establish sslv3 connection'.
          David Hubbard
          CIO
          Miva
          [email protected]
          http://www.miva.com

          Comment


            #6
            Re: Shipping Methods no longer including Viking Coders UPS Custom Integration

            Where in admin can the URL https://onlinetools.ups.com/ups.app/xml/Rate be changed?
            Larry
            Luce Kanun Web Design
            www.facebook.com/wajake41
            www.plus.google.com/116415026668025242914/posts?hl=en


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              #7
              Re: Shipping Methods no longer including Viking Coders UPS Custom Integration

              Hi Luce,

              Navigate to Shipping Settings >> UPS Custom Integration tab >> Scroll down to the bottom and you'll find the URL to UPS CGI Gateway field.

              Best,

              Alex

              Comment


                #8
                Re: Shipping Methods no longer including Viking Coders UPS Custom Integration

                Thanks Alex:
                We currently have https://www.ups.com/ups.app/xml/Rate in the URL. Should that be changed to https://onlinetools.ups.com/ups.app/xml/Rate I want to double check before I mess something up.
                Larry
                Luce Kanun Web Design
                www.facebook.com/wajake41
                www.plus.google.com/116415026668025242914/posts?hl=en


                Comment


                  #9
                  Re: Shipping Methods no longer including Viking Coders UPS Custom Integration

                  Luce, that looks right to me.

                  Best,

                  Alex

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