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    Miva 9 and Firefox not playing well together

    Developing in Miva 9 with Firefox does not seem to be a viable option. I brought this up in a different thread yesterday but my observations didn't seem to get much traction so I don't know if this is just my setup or others are seeing anything similar.

    Miva 9 is bringing Firefox to its knees. It is very slow, scrolling is not smooth, there are delays while typing. And not just in Miva admin. While logged into Miva admin, ALL Firefox tabs are slow. As soon as I log out of Miva admin everything is back to normal.

    The following also happened...
    Using Firefox I made some edits in a page template field, then without updating began scrolling and while doing so the page began to reload. Nothing was saved, which is good, but obviously scrolling shouldn't cause the page to reload.

    And now I can't log out of admin (in FF) because the main menu scroll bar is not working at all and the Log Out link, which is at the bottom, is unreachable.

    All of this is sending Firefox memory usage through the roof.

    I am not seeing problems like this when logged in with Chrome.

    I do almost all of my development in Firefox because of Firebug. Right now I'm having to login with Chrome and check things with Firefox/Firebug (which I prefer to the Chrome dev tool).

    I've done enough switching back and forth yesterday and today to convince myself that Miva 9 and Firefox do not play well together, but perhaps there is something else going on...perhaps a Firefox add-on.

    Has anyone tried using Miva 9 with Firefox? Are you seeing the lack of performance I'm seeing?
    Guy Turck
    The Glass Baby Bottle - Toxin Free Essentials for Babies & Toddlers

    #2
    Re: Miva 9 and Firefox not playing well together

    I should add that performance degradation is not immediate but seems to slow over time.
    Guy Turck
    The Glass Baby Bottle - Toxin Free Essentials for Babies & Toddlers

    Comment


      #3
      Re: Miva 9 and Firefox not playing well together

      gjt,

      We're looking into this issue to see what's going on. The symptoms sound like the result of some sort of memory leak within the JavaScript that FireFox really doesn't like. If you have a moment, would you be able to send me some info about what you're doing/browser details? What version of FF? Are you seeing the dark navigation bar up at the top of your screen when you navigate to any screen other than the main page, or are you seeing a white bar with smaller buttons (when used on smaller screens, the admin has a condensed mode that compresses the main navigation with the title and tabs). About how long after use does everything starting to bog down enough for you to notice? Do you have Firebug open the whole time (I know Chrome developer tools crush my Chrome performance while they're open. The second I close them, everything becomes zippy again). Does closing out FireFox completely and restarting it make everything speed up again (obviously until you reach that limit again in admin)?
      Ryan Guisewite
      Lead UI Developer / Miva, Inc.
      www.miva.com

      Comment


        #4
        Re: Miva 9 and Firefox not playing well together

        I've been having a lot of the same issues but while working ver5 of a dev site.

        Miva Merchant 5.5
        Production Release 8Update 12
        Miva Merchant Engine v5.20

        It may not be a solution but I read that FF released their developer edition a few days ago but I have not downloaded it yet.

        https://developer.mozilla.org/en-US/...eloper_Edition




        http://www.alphabetsigns.com/

        Comment


          #5
          Re: Miva 9 and Firefox not playing well together

          Ryan - FF 33.1 using a 14" laptop.

          I am not seeing the dark bar at the top on any page in Firefox, including the home page, like I see in Chrome. In fact, there isn't even a search bar.

          Miva 9 - Home.jpg

          In Chrome the top bar is dark and the buttons are labeled. The search bar is also displayed.


          About how long after use does everything starting to bog down enough for you to notice?
          The initial slow down happens pretty quickly, within a few minutes of poking around. And when I had that page reload while scrolling they REALLY begin to slow down. A virtual lockup, but not quite.

          Do you have Firebug open the whole time (I know Chrome developer tools crush my Chrome performance while they're open.
          I can't remember for sure, but I think I had it open in another tab, but not the admin tab. I just tried using Firefox with Firebug disabled (still installed, of course) and things are still slow. Firebug, when enabled, doesn't seen to have a huge effect, at least not right away.

          The second I close them, everything becomes zippy again).
          for me things got zippy again as soon as I log out of Miva 9.

          Does closing out FireFox completely and restarting it make everything speed up again (obviously until you reach that limit again in admin)?
          Yes

          Here's a screenshot from the User Interface screen in Firefox. I think this must me your condensed mode.

          Miva 9 - User Interface.jpg


          So it appears I'm seeing condensed mode in FF and the desktop version in Chrome. Don't know that that has any relation to the FF slow down, just an observation.
          Last edited by gjt; 11-14-14, 11:33 AM.
          Guy Turck
          The Glass Baby Bottle - Toxin Free Essentials for Babies & Toddlers

          Comment


            #6
            Re: Miva 9 and Firefox not playing well together

            Originally posted by gjt View Post
            Ryan - FF 33.1 using a 14" laptop.

            I am not seeing the dark bar at the top on any page in Firefox, including the home page, like I see in Chrome. In fact, there isn't even a search bar.

            [ATTACH=CONFIG]817[/ATTACH]

            In Chrome the top bar is dark and the buttons are labeled. The search bar is also displayed.



            The initial slow down happens pretty quickly, within a few minutes of poking around. And when I had that page reload while scrolling they REALLY begin to slow down. A virtual lockup, but not quite.


            I can't remember for sure, but I think I had it open in another tab, but not the admin tab. I just tried using Firefox with Firebug disabled (still installed, of course) and things are still slow. Firebug, when enabled, doesn't seen to have a huge effect, at least not right away.


            for me things got zippy again as soon as I log out of Miva 9.


            Yes

            Here's a screenshot from the User Interface screen in Firefox. I think this must me your condensed mode.

            [ATTACH=CONFIG]818[/ATTACH]


            So it appears I'm seeing condensed mode in FF and the desktop version in Chrome. Don't know that that has any relation to the FF slow down, just an observation.
            That information is perfect. Thanks so much for the speedy response (and screenshots)! I was able to get this to reproduce with my version of FF 33.0 while in the small window mode (difference between chrome/ff in displaying the condensed navigation could be due to the size of the window address bar/toolbars/etc, btw, since it displayed based on the available viewport dimensions). I was watching the memory consumption while tinkering around and it started shooting through the roof after a while being in the condensed mode. I am going to do some more digging/profiling to pinpoint where exactly the issue is taking place. I am also opening a bug for this issue.
            Ryan Guisewite
            Lead UI Developer / Miva, Inc.
            www.miva.com

            Comment


              #7
              Re: Miva 9 and Firefox not playing well together

              Great to hear, Ryan.

              Turns out that I am using one too many toolbars in Firefox. If I turn even one of them off I immediately see the desktop version. I would have thought width would be the determining factor but, at least in my case, it is height.

              The next test will be to see if there is a resource drain in desktop mode and/or if simply switching from condensed mode to desktop mode "frees up" the leaked memory.
              Guy Turck
              The Glass Baby Bottle - Toxin Free Essentials for Babies & Toddlers

              Comment


                #8
                Re: Miva 9 and Firefox not playing well together

                We've dug in and identified the underlying issue that causes memory issues in "Low Resolution Navigation Mode".

                The long term fix will come in 9.0001 but we have pushed out a "hotfix" remotely that should solve the problem in most use cases immediately even without 9.0001.
                Thanks,

                Rick Wilson
                CEO
                Miva, Inc.
                [email protected]
                https://www.miva.com

                Comment


                  #9
                  Re: Miva 9 and Firefox not playing well together

                  For the record, Firefox has been extremely bad in 5.5 also. Typing slow, pages loading slow.. You name it its been bad lately. This a fresh system also with a recent reformat so its bare bones FF. i dare to say even IE has been faster.
                  Last edited by Datagg; 11-14-14, 03:06 PM.
                  Dan

                  Girlfriends Lingerie - "Keeping It Sexy!"
                  Sexy Lingerie - Twitter - Facebook- Pinterest - YouTube

                  Comment


                    #10
                    Re: Miva 9 and Firefox not playing well together

                    My hope is that official 64 bit FF (without the 32 bit compatibility layer) will be the ticket. Waiting...
                    Gordon Currie
                    Phosphor Media - "Your Success is our Business"

                    Improve Your Customer Service | Get MORE Customers | Edit Any Document Easily | Free Modules | Follow Us on Facebook
                    phosphormedia.com

                    Comment


                      #11
                      Re: Miva 9 and Firefox not playing well together

                      While you're likely right, it should be fixed for people now who are using FF. If it's still happening, click the Logout button, then fully log in again.
                      Thanks,

                      Rick Wilson
                      CEO
                      Miva, Inc.
                      [email protected]
                      https://www.miva.com

                      Comment


                        #12
                        Re: Miva 9 and Firefox not playing well together

                        FWIW I'm running FireFox 33.1.1 on a 64 bit Win 8 laptop and have not noticed the issues others have .
                        Max

                        www.MaxairEngineering.com

                        Comment


                          #13
                          Re: Miva 9 and Firefox not playing well together

                          Performance in Firefox has greatly improved since the hotfix.
                          Guy Turck
                          The Glass Baby Bottle - Toxin Free Essentials for Babies & Toddlers

                          Comment


                            #14
                            Re: Miva 9 and Firefox not playing well together

                            Originally posted by gjt View Post

                            Miva 9 is bringing Firefox to its knees. It is very slow, scrolling is not smooth, there are delays while typing. And not just in Miva admin. While logged into Miva admin, ALL Firefox tabs are slow. As soon as I log out of Miva admin everything is back to normal.


                            All of this is sending Firefox memory usage through the roof.
                            I think I may be having the same memory leak issue. I just had to reboot my Mac. I have a CPU monitor and it was not happy. Even after closing FF, I wound up having to reboot. I'll keep an eye on it. I was trying to edit templates at the time.

                            Also, after the reboot I still had an active session - LOL. I was able to use the cancel session button

                            Leslie
                            Last edited by lesliekirk; 11-16-14, 12:53 PM.
                            Leslie Kirk
                            Miva Certified Developer
                            Miva Merchant Specialist since 1997
                            Previously of Webs Your Way
                            (aka Leslie Nord leslienord)

                            Email me: [email protected]
                            www.lesliekirk.com

                            Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

                            Comment


                              #15
                              Re: Miva 9 and Firefox not playing well together

                              Old thread - but I was unable to view MM9 on firefox either, and simply switched to Chrome for the last few months. I was then noticing things such as wikipedia media wouldn't show either and found a specific AdBlock plugin was causing this to happen.

                              Lightbulb moment, came back to MM9 and everything is working great again. This plug-in must have decided the generated UI was an advertisement!

                              Comment

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