UPS Custom Integration no longer working completely

[Jesse]

We were using a UPS custom integration module, now after this update, it isn't working properly.

Anytime someone tries to calculate shipping on multiple products with dimensional weight calculations, it says the server isn't available.

It will work for a single product, but not for two products.

*To be clear, it was working before upgrade to 9.0, not working after.

Fixed the problem.

The upgrade seems to reset the shipping methods or something, the "Available Methods" are picked from the UPS tab

BUT for the Custom Integration, the "Available Methods" need to be picked from the UPS CUSTOM INTEGRATION tab.

So UPS Tab = No Available Methods

UPS CUSTOM TAB = Pick Available Methods

[lesliekirk]

Re: UPS Custom Integration no longer working completely

Have you reached out to Alex at eMediaSales?

[Jesse]

Re: UPS Custom Integration no longer working completely

Have you reached out to Alex at eMediaSales?

Submitted a ticket but haven't heard anything

[Jesse]

Re: UPS Custom Integration no longer working completely

We were using a UPS custom integration module, now after this update, it isn't working properly.

Anytime someone tries to calculate shipping on multiple products with dimensional weight calculations, it says the server isn't available.

It will work for a single product, but not for two products.

*To be clear, it was working before upgrade to 9.0, not working after.

Fixed the problem.

The upgrade seems to reset the shipping methods or something, the "Available Methods" are picked from the UPS tab

BUT for the Custom Integration, the "Available Methods" need to be picked from the UPS CUSTOM INTEGRATION tab.

So UPS Tab = No Available Methods

UPS CUSTOM TAB = Pick Available Methods