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    PayPal Error - One or more notification emails could not be sent at this time: Item..

    Receiving this message on screen after returning from the PayPal site:

    One or more notification emails could not be sent at this time: Item 'payment' threw exception 'invalid_payment_method' during initialization

    The payment and order does go through, but I cannot find what's causing this message.

    And occasionally during the checkout process when PayPal has been selected, PayPal sends the customer back to the Select Shipping/Payment screen.

    Anyone else have either of these problems?

    #2
    Re: PayPal Error - One or more notification emails could not be sent at this time: It

    Originally posted by c3idesign View Post
    Receiving this message on screen after returning from the PayPal site:

    One or more notification emails could not be sent at this time: Item 'payment' threw exception 'invalid_payment_method' during initialization

    The payment and order does go through, but I cannot find what's causing this message.

    And occasionally during the checkout process when PayPal has been selected, PayPal sends the customer back to the Select Shipping/Payment screen.

    Anyone else have either of these problems?
    Hello,

    What PayPal module are you using? Check to see if you have the paymentmethod item assigned to the EMAIL_ORDERCONF_MERCHANT page in your miva admin. That item does a payment method validation check and there are no payment methods on the email.

    Regards
    Rafael Buelna
    Miva Support Engineer
    800.608.MIVA (24/7 Support)
    http://www.miva.com
    http://www.miva.com/support

    Comment


      #3
      Re: PayPal Error - One or more notification emails could not be sent at this time: It

      Using PayPal Express. Yes, paymentmethod, paymentmethods and payment (if related) are all assigned to the EMAIL_ORDERCONF_MERCHANT page.

      Now I've succeeded in breaking my site, I assigned these to other pages and now getting this when clicking continue on the customer info checkout page:

      Miva Merchant has encountered a fatal error and is unable to continue. The following information may assist you in determining the cause of the error:

      Error Code: MER-TUI-MGR-00023
      Description: Item 'payment' threw exception 'invalid_payment_method' during initialization
      Other Information: Invalid payment method.

      help!

      Comment


        #4
        Re: PayPal Error - One or more notification emails could not be sent at this time: It

        Hello c3idesign,

        Open up a ticket with support so we can take a look. We can't do anything about this on forums, at this point I don't even know what your domain name is. If we host your site we can get access to the admin fairly quickly. Email [email protected] with this issue, and include a link to this thread on your email.

        Regards,
        Rafael Buelna
        Miva Support Engineer
        800.608.MIVA (24/7 Support)
        http://www.miva.com
        http://www.miva.com/support

        Comment


          #5
          Re: PayPal Error - One or more notification emails could not be sent at this time: It

          OK, will do.

          Comment


            #6
            Re: PayPal Error - One or more notification emails could not be sent at this time: It

            I'll recap what is happening, after I fixed the fatal error (my bad).

            User selects PayPal
            Goes to Paypal site, enters info (either paypal account or credit card info)
            User is sent back to the Miva ship/payment screen, but now PayPal is missing from the choices of payment (all other choices are available, only PayPal is missing)

            Comment

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