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Order Fulfillment: Returns

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    Order Fulfillment: Returns

    Wondering why it is that when you cancel an order, products automatically back into inventory, but if you process a return it must be entered manually? Also can there be an easier way to make an product exchange? Customer requests a different size, push a button to hold the inventory, receive the product, make exchange (also a way to add on additional shipping charges) and ship it out. That would be awesome.

    Thanks

    #2
    Re: Order Fulfillment: Returns

    The logic is that not all returns are resellable. So we probably need to make it one click easy to add a return to inventory, would that work?
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

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      #3
      Re: Order Fulfillment: Returns

      Yes I think that would work.

      Thanks

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