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Products not visible on cat pages

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    Products not visible on cat pages

    Hello everyone,
    I have uncategorized products with a few listed that I just uploaded. They don’t show in the categories in admin or the cat pages on site, but they do appear in search and the breadcrumbs for the products are correct. The data in the category field is correct. I did the product search rebuild and packed the data to no avail.
    Any suggestions?

    #2
    Re: Products not visible on cat pages

    Hello,

    If the products are not assigned to a category they will not show up under any categories but will show up on your full product list page if you use one. If you have assigned them to a category and they are not showing under that category open a ticket with our support team by emailing [email protected] and we can take a closer look at it.
    Jim McCormick
    Miva Merchant Support
    866-284-9812

    https://www.miva.com

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      #3
      Re: Products not visible on cat pages

      Thanks Jim,
      They are assigned to the proper categories, so I don't know what is going on. I do have a ticket open because I've had problems uploading products and realized the spreadsheet header for the cat code was incorrect which messed up the whole process. That is fixed and my last upload was flawless except for this problem. There are only about 10 products out of 5,000 that are uncategorized.

      Doug

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        #4
        Re: Products not visible on cat pages

        Can you private message me your ticket number?
        Jim McCormick
        Miva Merchant Support
        866-284-9812

        https://www.miva.com

        Comment


          #5
          Re: Products not visible on cat pages

          Ticket # AMV-483-54844

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