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    Email notification of order

    Maybe it was just a fluke. But this afternoon I received the email from authorize.net that I had an order. But the order notification from MIVA didn't come through. I use custom emails set up using Mail Manager by Emporium Plus. The only thing I did differently was today I reset my store statistics. Should I be worried that there is a problem?

    #2
    Re: Email notification of order

    I don't know why this would happen but I'd check your Spam Filters and Folders.

    You should be able to send yourself another copy of the email via Admin.
    Keith Oratz
    PrepareSmart, LLC - Emergency Preparedness Supplies and Professional Grade Search and Rescue Gear
    www.preparesmart.com

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      #3
      Re: Email notification of order

      How do I send myself another one via Admin?

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        #4
        Re: Email notification of order

        I am still on 5.5 so YMMV. In the order management. area you can choose an order and then select which emails to send. This may not apply to emporium plus templates.since i switched to MIVA's a while back. I'm not at my pc and am doing this from memory.
        Keith Oratz
        PrepareSmart, LLC - Emergency Preparedness Supplies and Professional Grade Search and Rescue Gear
        www.preparesmart.com

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          #5
          Re: Email notification of order

          Got it figured out - how to resend the email and it came through this time. Hmm....

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