We use Marketplace to import our orders. We then process them with StoneEdge. It appears that the shipping tracking numbers are getting back to Miva, but Miva is not sending them to eBay. Any idea why not?
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Re: Miva not sending tracking back to eBay.
Originally posted by Rick Wilson View PostYes, because StoneEdge is injecting them into the Database and not via the API. StoneEdge needs to update their module for this to work.
Do you know if StonEdge is aware they need to update their module and if they may be working on an update?
I will ask the same question of StoneEdge but thought I would ask here also since they are usually pretty slow to respond to theses type of questions.
Thanks in advance.
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Re: Miva not sending tracking back to eBay.
Originally posted by MTB2006 View PostRick,
Do you know if StonEdge is aware they need to update their module and if they may be working on an update?
I will ask the same question of StoneEdge but thought I would ask here also since they are usually pretty slow to respond to theses type of questions.
Thanks in advance.
Is there anyway you could give us a button to submit recent tracking to eBay? Right now we have to do it manually, which is a hassle. I really hope a solution is in place by the time you add Amazon to Miva Marketplace.
After watching some of your video's about 9, we are starting to wonder if we want to continue with StoneEdge. We like the functionality, but it is expensive.Thank you,
John
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Re: Miva not sending tracking back to eBay.
Do you know if StoneEdge supports the standard Miva Custom checkout and customer fields? We are using a very old version of Addendum and that may be causing us a weird Paypal error that we cannot repeat, but have enough customers experiencing it to scare me.Thank you,
John
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