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MindMax Antifraud Processing Error

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    MindMax Antifraud Processing Error

    Is this an issue with the module or with the service:

    There is a processing error. In accordance with your configuration setting orders are being ACCEPTED. ERROR -> Unable to open URL (long URL here) Error establishing SSL connection: unknown message digest algorithm
    The store has gotten 2 emails like this today - the "long URL" is different in each instance.

    Leslie
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    #2
    Re: MindMax Antifraud Processing Error

    Is the store in question running a version of Empresa older than 5.17?
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


      #3
      Re: MindMax Antifraud Processing Error

      Originally posted by ILoveHostasaurus View Post
      Is the store in question running a version of Empresa older than 5.17?
      No, it's current. The store is also running MM9 and has been for a while now.
      Leslie Kirk
      Miva Certified Developer
      Miva Merchant Specialist since 1997
      Previously of Webs Your Way
      (aka Leslie Nord leslienord)

      Email me: [email protected]
      www.lesliekirk.com

      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

      Comment


        #4
        Re: MindMax Antifraud Processing Error

        Can you send me the URL it was trying to retrieve?
        David Hubbard
        CIO
        Miva
        [email protected]
        http://www.miva.com

        Comment


          #5
          Re: MindMax Antifraud Processing Error

          I believe the issue is that the server hosting the site has an OpenSSL version that is too old to talk to websites using the increasingly popular SHA256 SSL certs. Most certificate providers switched to issuing SHA2 certs over the past few weeks, so Maxmind probably just updated to one (I did confirm they are running one currently).

          If the server is running off the shelf OpenSSL, it needs to be version 0.9.8o or above. Fortunately, Empresa can be pointed at a specific copy of OpenSSL, so if the issue is that the server is running too old a version, and the host has reservations about updating it, such as breaking existing software, they could compile a later version in a unique directory and point that site's copy of Empresa at it.

          I don't have a way to 100% confirm this is what is occurring if we don't host the site but that would be my best guess at this point based on what you sent me.
          David Hubbard
          CIO
          Miva
          [email protected]
          http://www.miva.com

          Comment

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