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Riddle Me This - Problem With Number of Attributes and Options

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    Riddle Me This - Problem With Number of Attributes and Options

    Hi All,

    I an in the process of loading MM5 site over to MM9.002. I used, as we all do, a number of Attributes as selection options for certain products. On several parts the number of attributes and options has been as 2 attributes with 12 options. If there is data in either the Description Field or the Header or Footer Fields the assigned attributes do not appear on the Product page. Once this condition appears removing the Description Field and the Header or Footer Fields data does not correct the problem of the disappearing Attributes. The only fix is to delete the product and start a new product entry, without entering data in the Description Field and the Header or Footer Fields. I have tried just one field and not the other and the problem remains unchanged. Additionally, if the attributes are displayed and you add data to any of the fields the attributes are not displayed. Remove the data entered from the fields in question does not allow the attributes to be displayed. The product must be deleted and re-entered as a new product without data in the Description Field and the Header or Footer Fields.

    Here is a link to the page in question. http://dev.parts-aw.com/product/AN-Series.html


    Thanks to all.
    Dave C
    The Window Technicians, Inc.
    Andersen Window and Door Hardware
    http://www.parts-aw.com

    #2
    Re: Riddle Me This - Problem With Number of Attributes and Options

    Dave,

    I just created a ticket for you so we can look into this a little better. Please let me know if for some reason you did not receive an email from the ticket.
    Jim McCormick
    Miva Merchant Support
    866-284-9812

    https://www.miva.com

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