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    Error while moving framework upgrade

    Hi

    I was trying to move a framework from dev to prod and got this error.

    Any ideas?

    Failed to apply framework: Failed to copy /%STORE_BASEHREF%/graphics/%STORE_ID%/picture-file.jpg to /mm5/graphics/00000001/picture-file.jpg

    Thanks
    Sam

    #2
    Re: Error while moving framework upgrade

    Originally posted by samgold View Post
    Hi

    I was trying to move a framework from dev to prod and got this error.

    Any ideas?

    Failed to apply framework: Failed to copy /%STORE_BASEHREF%/graphics/%STORE_ID%/picture-file.jpg to /mm5/graphics/00000001/picture-file.jpg

    Thanks
    Sam
    Hello samgold,

    I ran into this with another site that we host. It was a permissions issue, some files were owned root. Do we host the site that is giving you this error? Have you opened up a support ticket with us yet?
    Rafael Buelna
    Miva Support Engineer
    800.608.MIVA (24/7 Support)
    http://www.miva.com
    http://www.miva.com/support

    Comment


      #3
      Re: Error while moving framework upgrade

      Yes I have opened a support ticket number MIVA #ZFG-369-11043

      No Miva does not host our site, we have a dedicated server with one of your partners.

      If it is a permissions issue, is there a way to find where the permissions are being blocked? What directory etc?

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