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Looking at the "edit email" email assignment dialog, I see a "visible for" check box for customer and one for order. If I want the customer to receive an order confirmation which of these should be checked?
Check the box for Orders for Visible For and check the box for Placed under Send When Order. The default setting for Sending should be set to Automatic. An email will be sent automatically when an order is placed with these settings.
If you want to review the rest of the settings please see page 396 of the version 9 reference guide (link below).
Once you have the settings in place, please run a test order to make sure everything is working properly. Contact our support team if you run into any issues setting this up.
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