Hello.
I was wondering how we would go about marking a captured payment as a refund (or void). We are not using a gateway, and we are only using CC Payment with Simple Validation to receive the customer's CC info. We are using an external CC service to manually charge orders.
After marking an order as "Captured", there is no way to get the Refund or Void options un-greyed / clickable.
In situations where we must refund someone, how can we mark the order to show the refunded amount?
Thanks.
-Ilyoung
I was wondering how we would go about marking a captured payment as a refund (or void). We are not using a gateway, and we are only using CC Payment with Simple Validation to receive the customer's CC info. We are using an external CC service to manually charge orders.
After marking an order as "Captured", there is no way to get the Refund or Void options un-greyed / clickable.
In situations where we must refund someone, how can we mark the order to show the refunded amount?
Thanks.
-Ilyoung
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