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Amazon Payments, How long do you wait to ship?

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    Amazon Payments, How long do you wait to ship?

    I just started accepting Amazon Payments and we had our first hiccup. We got a payment this morning that is suspended. We didn't get an email notification of it. If it hadn't been new and I hadn't been checking we would have shipped it. Do we really have to verify every payment?
    Thank you,
    John

    #2
    Re: Amazon Payments, How long do you wait to ship?

    If you're on Version 9, you can set the timeout down to 0 and it should be a real time transaction. Pre Version 9 you had to wait 15 mins.
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Re: Amazon Payments, How long do you wait to ship?

      So, by changing the timeout to zero, I shouldn't have to worry about getting payments bounced afterwards? What about the polling Interval?
      Thank you,
      John

      Comment


        #4
        Re: Amazon Payments, How long do you wait to ship?

        Yes change the timeout to 0 and leave the Polling Interval alone.
        Thanks,

        Rick Wilson
        CEO
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #5
          Re: Amazon Payments, How long do you wait to ship?

          Good luck with reconciling what Amazon pays vs what you charged. They work on a weird bar-tab type system. They lump payments together and we found it impossible to sift through it to figure out which invoices/orders were paid. I could live with their delay issue but the lump together/lack of reporting stunk.

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