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    Points redemption

    How does points redemption accumulate the order amounts onto the customer account? Is there a piece of code inserted into INVC to do this, and if so can anyone tell me what that is. It doesn't seem to be accumlating the point in the customer account backend.
    thanks
    Suzanne

    __________________________________________________ _______

    aGenius Marketing
    800-768-2693
    Web Design & e-Commerce
    __________________________________________________ _______

    #2
    Re: Points redemption

    Are you talking about Sebenzas Point Redemption?
    Thanks,

    Rick Wilson
    CEO
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Re: Points redemption

      No - coupon redemption module from emporium.
      Suzanne

      __________________________________________________ _______

      aGenius Marketing
      800-768-2693
      Web Design & e-Commerce
      __________________________________________________ _______

      Comment


        #4
        Re: Points redemption

        Make sure you are on the latest version of the coupon module and the CIM_log module. Docs for the points are here:

        http://www.emporiumplus.com/v5/coupon.htm

        I believe the points are added to the account automatically.

        - Brennan
        Brennan Heyde
        VP Product
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #5
          Re: Points redemption

          Originally posted by Brennan View Post
          Make sure you are on the latest version of the coupon module and the CIM_log module. Docs for the points are here:

          http://www.emporiumplus.com/v5/coupon.htm

          I believe the points are added to the account automatically.

          - Brennan
          Yes, it works, but "HOW" does it accumulate? by code on INVC or email only (which is how Bill indicated). But what if you do not generate the emails? Then how. Also, what field does it go into because I know you can import them. I don't see a database to verify that it is collecting the number although that module was checked as "on" from a long time ago so there is plenty of data that should be gathering points somewhere.

          Thanks
          Suzanne

          __________________________________________________ _______

          aGenius Marketing
          800-768-2693
          Web Design & e-Commerce
          __________________________________________________ _______

          Comment


            #6
            Re: Points redemption

            I just took a look at the module.

            Logic to add points is done on the FulfillmentModule_ProcessOrder API call, so when the order is processed / Order Fulfillment Action.

            The points get inserted into their own table:


            Code:
            INSERT INTO ' $ g.Store_Table_Prefix $ 'CouponPoints 
            		  ( points_id, cust_id, order_id, transdate, event, note, points, activated )
            ...
            It is worth noting that the logic for this is in the couponrp.mvc file so make sure that file also is up to date.
            Brennan Heyde
            VP Product
            Miva, Inc.
            [email protected]
            https://www.miva.com

            Comment


              #7
              Re: Points redemption

              Thanks for the info. Confirmed through an export in coupon utility, that it is auto collecting the points as of the date that I added customfields: pointsmail, pointsdate, as specified in the docs.
              Suzanne

              __________________________________________________ _______

              aGenius Marketing
              800-768-2693
              Web Design & e-Commerce
              __________________________________________________ _______

              Comment


                #8
                Re: Points redemption

                Everything was great until I hit the OPAY screen where points suddenly disappear, however coupons will travel to this page. Any other clues on this one?
                (license numbers are present in module coupon utility and coupon admin and they are different.
                Thanks again.

                coupon version 5.0700
                coupon utility 5.0200
                cim 5.0200
                Last edited by agenius; 04-21-15, 05:49 PM.
                Suzanne

                __________________________________________________ _______

                aGenius Marketing
                800-768-2693
                Web Design & e-Commerce
                __________________________________________________ _______

                Comment


                  #9
                  Re: Points redemption

                  I now have a feeling that Paypal frame is getting in the way, however, I don't understand why basket charges just dont flow to the end page. This is the PPHC page not OPAY but I did add code on there as well and enabled the couponrd item on that page, but still no joy.
                  Suzanne

                  __________________________________________________ _______

                  aGenius Marketing
                  800-768-2693
                  Web Design & e-Commerce
                  __________________________________________________ _______

                  Comment


                    #10
                    Re: Points redemption

                    Originally posted by agenius View Post
                    I now have a feeling that Paypal frame is getting in the way, however, I don't understand why basket charges just dont flow to the end page. This is the PPHC page not OPAY but I did add code on there as well and enabled the couponrd item on that page, but still no joy.
                    Changed payment to non-hosted Paypal and now back onto OPAY - still no discounts for Points are coming over.
                    Still the points redemption does not carry to OPAY and the total adjusts back up from the previous OSEL page as if it was never there.

                    Went to point click mode and checked "display line items for applied coupons", "display other basket discounts"


                    Is there a way to force the system to accept a discount from the redeemed entry on OSEL such as using toolkit to bring the amount into OPAY and writing it against the total as a discount of any sort? I was trying to get this feature live today as part of a marketing directive.
                    Suzanne

                    __________________________________________________ _______

                    aGenius Marketing
                    800-768-2693
                    Web Design & e-Commerce
                    __________________________________________________ _______

                    Comment


                      #11
                      Re: Points redemption

                      So your trying to redeem points on OSEL using a points coupon and it is not working? Does a regular coupon work?
                      Brennan Heyde
                      VP Product
                      Miva, Inc.
                      [email protected]
                      https://www.miva.com

                      Comment


                        #12
                        Re: Points redemption

                        Originally posted by Brennan View Post
                        So your trying to redeem points on OSEL using a points coupon and it is not working? Does a regular coupon work?
                        Yes, regular coupons work. So go to OSEL and click on redeem points, it adds to basket items. then click continue to OPAY and they are gone. Tried with coupon, no issue. Only points are gone and the total reverts back to normal pricing. The only other thing I could try is to redeem less than the total, maybe that is an issue? but I don't think so because there is still tax and such on the basket items that they have to pay for.
                        Suzanne

                        __________________________________________________ _______

                        aGenius Marketing
                        800-768-2693
                        Web Design & e-Commerce
                        __________________________________________________ _______

                        Comment


                          #13
                          Re: Points redemption

                          I've never used the Emporium plus points before. You may want to try to get it setup on a dev store to see if there is anything strange with the installation.

                          I'll do some testing here as well to see if we can get it working.
                          Brennan Heyde
                          VP Product
                          Miva, Inc.
                          [email protected]
                          https://www.miva.com

                          Comment


                            #14
                            Re: Points redemption

                            When you are clicking the button to continue to the OPAY, you are posting a form. View the page source and copy the code from the beginning of that form to the end of that form and paste here. Then we can see if the necessary hidden inputs are being passed to the OPAY page when the form is submitted.
                            Bill Weiland - Emporium Plus http://www.emporiumplus.com/store.mvc
                            Online Documentation http://www.emporiumplus.com/tk3/v3/doc.htm
                            Question http://www.emporiumplus.com/mivamodu...vc?Screen=SPTS
                            Facebook http://www.facebook.com/EmporiumPlus
                            Twitter http://twitter.com/emporiumplus

                            Comment


                              #15
                              Re: Points redemption

                              Its this:
                              Note: If this edit is further down the page then where you put the redeem form and button, you will need to include this line <mvt:item name="couponrd" param="balance" /> just before these five lines so it will retrieve the balance and whether points are going to be used in the order.
                              The five lines he is referring to are the 5 lines at the top of the page, and not the five lines of hidden input. Okay, problem solved.
                              Suzanne

                              __________________________________________________ _______

                              aGenius Marketing
                              800-768-2693
                              Web Design & e-Commerce
                              __________________________________________________ _______

                              Comment

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