This started a few days ago and it's going to get paypal, my credit card processor to dump us. PLEASE SOmeone Help!
Is there a way to only allow someone to try a few times. I used to have a module a few years ago in an older version of Miva that would not let a customer try more than a set number of times to authorize a card. MaxMind (Wolfpawhosting) has a fraud thing which we have and use, but somehow this person is getting around it and all of these declined authorizations are showing up in my Verisign/Paypal account.
We recently went to Ready Themes - not sure if that would have something to do with it.
Please try not to be too technical in your answers to me because I tend to not understand....
Thank you
Mike G
* seems OK. I just noticed that the fraud alert thing is now blocking the guy from buying, but more importantly it's not going to the processor
I still welcome any insight on problems like this though.
:-)
Is there a way to only allow someone to try a few times. I used to have a module a few years ago in an older version of Miva that would not let a customer try more than a set number of times to authorize a card. MaxMind (Wolfpawhosting) has a fraud thing which we have and use, but somehow this person is getting around it and all of these declined authorizations are showing up in my Verisign/Paypal account.
We recently went to Ready Themes - not sure if that would have something to do with it.
Please try not to be too technical in your answers to me because I tend to not understand....
Thank you
Mike G
* seems OK. I just noticed that the fraud alert thing is now blocking the guy from buying, but more importantly it's not going to the processor
I still welcome any insight on problems like this though.
:-)
Comment