Announcement

Collapse
No announcement yet.

Authorize.net Down - 26 May 2015

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Authorize.net Down - 26 May 2015

    Anyone know what's going on with Authorize.net today? Anyone else having problems? I know they were upgrading their security certificates today and anyone not on SHA-2 was SOL, but our certs are SHA-256 and we're still seeing intermittent problems. Error is reporting an MD5 Mismatch to Miva Merchant OPAY page.
    Jason Fancett
    America's SPA-MART - "Where Spa Owners Shop SMART!"
    Check us out for all of your hot tub needs including spa covers, spa filters, spa chemicals and more.
    Miva Merchant forum users can use coupon code MIVAFORUM to receive $5 off your first order of $30 or more.

    #2
    Re: Authorize.net Down - 26 May 2015

    Jason, in your authnet module config, do you have a value set for the md5 hash? That should ideally be left blank. If there's a value there, try removing it.

    Regarding SHA2, the only issue there is that your store needs to be on a recent version of the Miva Empresa engine, ideally 5.22. Your own site's SSL is not used when communicating with authnet so it doesn't have to be SHA2, although obviously it's good that it is from a visitor perspective.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


      #3
      Re: Authorize.net Down - 26 May 2015

      There is a value in MD5 hash. Things seem to be processing again though and Authorize.net is reporting that they've fixed the problem. Should I remove the value in MD5 hash or just leave it since we're processing again?
      Jason Fancett
      America's SPA-MART - "Where Spa Owners Shop SMART!"
      Check us out for all of your hot tub needs including spa covers, spa filters, spa chemicals and more.
      Miva Merchant forum users can use coupon code MIVAFORUM to receive $5 off your first order of $30 or more.

      Comment


        #4
        Re: Authorize.net Down - 26 May 2015

        Historically that feature has been problematic so if it works without the value there, that's probably better.
        David Hubbard
        CIO
        Miva
        [email protected]
        http://www.miva.com

        Comment


          #5
          Re: Authorize.net Down - 26 May 2015

          There was an issue yesterday with auth.net...https://status.authorize.net/
          Highly caffeinated
          http://www.coffeehouseexpress.com

          Comment


            #6
            Re: Authorize.net Down - 26 May 2015

            Originally posted by ILoveHostasaurus View Post
            Historically that feature has been problematic so if it works without the value there, that's probably better.
            We had an issue with that field back in the day. Best to leave blank as David suggests.
            Dan

            Girlfriends Lingerie - "Keeping It Sexy!"
            Sexy Lingerie - Twitter - Facebook- Pinterest - YouTube

            Comment

            Working...
            X