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    USPS International Priority outage?

    I not getting rates for USPS International Priority on two sites. Outage?
    Michael Davidson
    Picturesque
    http://picturesqueweb.com

    #2
    Re: USPS International Priority outage?

    Hi Michael, which shipping module are you using? I can ask around but have not heard of any outages currently.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


      #3
      Re: USPS International Priority outage?

      I'm having the same issue. USPS Priority Mail International is returning $0.00 rate. I had orders come in over the weekend. Tested a couple different sites, same results.

      Using the Miva USPS module.
      Ron Frigon
      Jedi Webmaster Obi-Ron Kenobi

      Comment


        #4
        Re: USPS International Priority outage?

        I thought I remembered getting a Web Tools update from USPS.... Found this email from them.

        Hello,

        Thank you for using USPS Web Tools.

        We would like to remind customers that on May 31, 2015 at 12:01 AM, CST USPS Web Tools will be implementing modifications and additional features to the U.S. Postal Service APIs. The following changes may especially impact shipping systems:

        • Origin ZIP Code required for Priority Mail International to Canada
        • Modified special services
        • Modified service IDs
        • Modified available mail classes for Merchandise Return Services


        Updated release notes (version 1.1) are now available on the Web Tools home page at USPS.com/webtools under the Web Tools Announcements section. Included in the release notes are the URLs of the staging environments, which are now available to developers for testing.
        Ron Frigon
        Jedi Webmaster Obi-Ron Kenobi

        Comment


          #5
          Re: USPS International Priority outage?

          Same issue here, and it does appear to be only Priority Mail International shipments to Canada that are affected.

          We do have our ZIP code in the "Source Zip Code for Calculations" field. Is that just not being properly reported to USPS for the calculation?

          Comment


            #6
            Re: USPS International Priority outage?

            I've asked our developers to check into this; will update as soon as I hear back.
            David Hubbard
            CIO
            Miva
            [email protected]
            http://www.miva.com

            Comment


              #7
              Re: USPS International Priority outage?

              Internal bug id 19309 has been opened for this issue. Our developers have tracked it down to the change USPS made on 5/31 now effectively requiring their optional OriginZip tag being sent with the rate request. USPS lists the tag as optional, but after the change, the shipping method requested will be returned as valid but always with a rate of $0.00, so it's an optional field that can no longer be left out or you always get zero.

              I'll update shortly when I have an ETA on a fix.
              David Hubbard
              CIO
              Miva
              [email protected]
              http://www.miva.com

              Comment


                #8
                Re: USPS International Priority outage?

                Per Rick, we should have an update for the module released by end of tomorrow to adapt to the change. It would show up as a streaming update being available when you log into the admin area.
                David Hubbard
                CIO
                Miva
                [email protected]
                http://www.miva.com

                Comment


                  #9
                  Re: USPS International Priority outage?

                  How about shipping estimators? Will they be able to pull the rates with just the built in USPS update?

                  We are using Weilands basket estimator and never moved over to the built in because it wasn't worth the time to switch. (We are currently working on a ground up revamp using all the v9 bells and whistles.)

                  -Mike
                  http://www.bandana.com
                  http://www.wholesaleforeveryone.com

                  Comment


                    #10
                    Re: USPS International Priority outage?

                    The updated USPS stream should be done today (but give us until tomorrow just in case).

                    This is the second time we've tested prior to a USPS API Update and their test environment did NOT match what they rolled out.

                    Sorry for the inconvenience.
                    Thanks,

                    Rick Wilson
                    CEO
                    Miva, Inc.
                    [email protected]
                    https://www.miva.com

                    Comment


                      #11
                      Re: USPS International Priority outage?

                      The built in Shipping Estimator uses whatever module you're pulling rates from.
                      Thanks,

                      Rick Wilson
                      CEO
                      Miva, Inc.
                      [email protected]
                      https://www.miva.com

                      Comment


                        #12
                        Re: USPS International Priority outage?

                        How about the Weiland module?

                        I am just trying to avoid spending time switching over to the built in our live store since our new dev store will be using the built in going forward.

                        Also, Ann M. is great to work with in Services!

                        Originally posted by Rick Wilson View Post
                        The built in Shipping Estimator uses whatever module you're pulling rates from.
                        http://www.bandana.com
                        http://www.wholesaleforeveryone.com

                        Comment


                          #13
                          Re: USPS International Priority outage?

                          I assume it's the same, but frankly I don't know.
                          Thanks,

                          Rick Wilson
                          CEO
                          Miva, Inc.
                          [email protected]
                          https://www.miva.com

                          Comment


                            #14
                            Re: USPS International Priority outage?

                            The patch has been released: http://extranet.miva.com/forums/show...851#post432851
                            Thanks,

                            Rick Wilson
                            CEO
                            Miva, Inc.
                            [email protected]
                            https://www.miva.com

                            Comment


                              #15
                              Re: USPS International Priority outage?

                              Patch looks good for us! I tried two Canadian addresses I had on hand and all seems well. I will have our customer service check the orders we had problems today with in the morning.

                              Thanks David & Rick & the Dev Team.

                              -Mike
                              Last edited by mikey; 06-01-15, 05:21 PM.
                              http://www.bandana.com
                              http://www.wholesaleforeveryone.com

                              Comment

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