I run a Miva 9 fully updated CSSUI site and am having some trouble getting all my configured USPS methods to show as expected during checkout. This is on a dev store.
I have enabled several USPS Shipping methods: Priority Mail, Flat Rate Small/Medium/Large and Regional Rate Box A/B/C. I believe I have my USPS Web Tools account set up correctly as USPS has confirmed I am on the production server and I see some USPS rates in my miva store.
As an example, when I place an order for 2 items, .5 lbs each, and 2 inch cube dimensions and I attempt to check out I only see "regular" Priority Mail and Regional Rate Box C (rates are correct) as options. Why wouldn't I see all Flat Rate options as well as Regional Rate Box A and B?
Do I need to configure boxes for Flat Rate and Regional Rate? Should I submit a miva ticket?
Additional detail: I am Packing by Weight, Showing USPS Online Rates, and have product dimensions entered and have set up a few misc box sizes that we currently use for UPS (not the same size as USPS Flat Rate boxes, etc).
I've tried: Setting up new very small boxes and adjusting my default "fallback" box size up/down. I've also experimented with different shopping cart contents but I've never seen anything besides "Priority Mail" and "Regional Rate Box C".
Any ideas?
I have enabled several USPS Shipping methods: Priority Mail, Flat Rate Small/Medium/Large and Regional Rate Box A/B/C. I believe I have my USPS Web Tools account set up correctly as USPS has confirmed I am on the production server and I see some USPS rates in my miva store.
As an example, when I place an order for 2 items, .5 lbs each, and 2 inch cube dimensions and I attempt to check out I only see "regular" Priority Mail and Regional Rate Box C (rates are correct) as options. Why wouldn't I see all Flat Rate options as well as Regional Rate Box A and B?
Do I need to configure boxes for Flat Rate and Regional Rate? Should I submit a miva ticket?
Additional detail: I am Packing by Weight, Showing USPS Online Rates, and have product dimensions entered and have set up a few misc box sizes that we currently use for UPS (not the same size as USPS Flat Rate boxes, etc).
I've tried: Setting up new very small boxes and adjusting my default "fallback" box size up/down. I've also experimented with different shopping cart contents but I've never seen anything besides "Priority Mail" and "Regional Rate Box C".
Any ideas?
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