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    UPS Freight LTL

    Is there any documentation for setting up UPS Freight LTL? I've looked over the latest docs and I don't see it mentioned.

    We ship via UPS Freight all the time in-house, so I'm pretty sure our account is already configured for it. Are there some other API settings that I need to look in to?
    Last edited by Ron Frigon; 08-19-15, 09:03 AM.
    Ron Frigon
    Jedi Webmaster Obi-Ron Kenobi

    #2
    Re: UPS Freight LTL

    Still trying to get this to work...

    It appears that in our API settings that all of the Ground Freight access is set to "Test". In order to switch to "Production" I need to submit a successful estimate using a test connection. Is there a way to submit a test via the software? Is it a new addition to the Developer Kit Registration Wizard?
    Ron Frigon
    Jedi Webmaster Obi-Ron Kenobi

    Comment


      #3
      Re: UPS Freight LTL

      I've opened a support ticket referencing this post.

      MIVA #XPI-633-55314
      Ron Frigon
      Jedi Webmaster Obi-Ron Kenobi

      Comment


        #4
        Re: UPS Freight LTL

        I'm going to subscribe to your thread so please post back if you get a solution. I also ship using LTL. Thanks

        Comment


          #5
          Re: UPS Freight LTL

          Hi Ron and Mark

          We have discovered the certification process required to get freight rates while set to production mode. However we have also discovered a bug in the software that will prevent the successful completion of this process. I have filed the bug and it should be fixed in the next release.

          Thanks for your patience and help in tracking this down.
          -Eric
          Eric Foresman
          Software Tester
          Miva Merchant
          http://www.mivamerchant.com/
          [email protected]

          Comment


            #6
            Re: UPS Freight LTL

            Hey Eric,

            When will this be fixed? I hope the "Next Release" means soon? This is a real issue for us. We really need to be able to get shipping rates for orders over 150lbs, many times per day... I'm getting an ear full over here.

            Are there any stop-gap options? Revert our site back to 9.3?
            Ron Frigon
            Jedi Webmaster Obi-Ron Kenobi

            Comment


              #7
              Re: UPS Freight LTL

              Bugfix-3 should be in the next week or two and it'll be fixed in there.
              Thanks,

              Rick Wilson
              CEO
              Miva, Inc.
              [email protected]
              https://www.miva.com

              Comment


                #8
                Re: UPS Freight LTL

                Thank you Rick,

                So... We can't calculate shipping via UPS Ground for orders over 150lbs because the introduction of UPS Freight broke the UPS Ground module. The fix is to use the new UPS Freight shipping module. We can't use the new UPS Freight methods because there is a bug which prevents setup.

                Sorry if I'm ranting. I've been trying to get something working, as a workaround, because something broke, only to find out that the workaround has a bug which prevents it's use.

                Just feeling a little frustrated...
                Ron Frigon
                Jedi Webmaster Obi-Ron Kenobi

                Comment


                  #9
                  Re: UPS Freight LTL

                  Thank you Jim McCormick, and Miva Developers, for getting us back up and running. You guys are the best.

                  Thank You!

                  Ron
                  Ron Frigon
                  Jedi Webmaster Obi-Ron Kenobi

                  Comment


                    #10
                    Re: UPS Freight LTL

                    If any others run into this problem and find this thread before we release bugfix-3 please open a ticket with Miva support by sending an email to [email protected] and we can downgrade the module for you.
                    Jim McCormick
                    Miva Merchant Support
                    866-284-9812

                    https://www.miva.com

                    Comment


                      #11
                      So, does the UPS LTL Freight module require a separate UPS LTL account?
                      Doak Heggeness
                      Web Developer | Certified Miva Merchant Developer

                      Comment


                        #12
                        Hi doakh

                        UPS does not require a different account number to use the UPS freight methods, but your UPS account does need to have the freight options turned on at the UPS end.

                        Hope this helps

                        -Eric
                        Eric Foresman
                        Software Tester
                        Miva Merchant
                        http://www.mivamerchant.com/
                        [email protected]

                        Comment


                          #13
                          The site owner has said

                          'they would have cause to use both and we have two UPS accounts. One parcel and one LTL.
                          That is a good way to delineate the two, under and over 150. And then you can have rules in addition at the category or product level if a 100 pound item needs to ship LTL as an example of an anomaly.'

                          Is this possible? What is the 'Manage UPS Accounts' section in the attached for?

                          Thanks,
                          Doak

                          Doak Heggeness
                          Web Developer | Certified Miva Merchant Developer

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