Order Emails Missing Item, Code, and Quantity

[virtualimage]

Hi All,

We just updated to MIVA 9 and our order emails (custoemr and merchant) are missing the item, code, and quantity.

I checked the templates and the variables are there. Any ideas would be greatly appreciated. Thanks!

Here's a snippet from the email template:

<tr style="background-color: #f7f7f7; font-weight: bold;">
<td style="padding: 5px 20px 5px 20px; vertical-align: top; width: 60px; text-align: left;">&mvt:item:code;</td>
<td style="padding: 5px 20px 5px 20px; vertical-align: top; text-align: left;">&mvt:item:name;</td>
<td style="padding: 5px 20px 5px 20px; vertical-align: top; width: 60px; text-align: right;">&mvt:item:quantity;</td>
<td style="padding: 5px 20px 5px 20px; vertical-align: top; width: 60px; text-align: right;">&mvt:item:formatted_subtotal;</td>
</tr>

Here's a sample of the email:

Code	Product	Quantity	Total
Total:			$3022.70

[hmendenhall]

Re: Order Emails Missing Item, Code, and Quantity

Hi All,

We just updated to MIVA 9 and our order emails (custoemr and merchant) are missing the item, code, and quantity.

I checked the templates and the variables are there. Any ideas would be greatly appreciated. Thanks!

Here's a snippet from the email template:

<tr style="background-color: #f7f7f7; font-weight: bold;">
<td style="padding: 5px 20px 5px 20px; vertical-align: top; width: 60px; text-align: left;">&mvt:item:code;</td>
<td style="padding: 5px 20px 5px 20px; vertical-align: top; text-align: left;">&mvt:item:name;</td>
<td style="padding: 5px 20px 5px 20px; vertical-align: top; width: 60px; text-align: right;">&mvt:item:quantity;</td>
<td style="padding: 5px 20px 5px 20px; vertical-align: top; width: 60px; text-align: right;">&mvt:item:formatted_subtotal;</td>
</tr>

Here's a sample of the email:

Code	Product	Quantity	Total
Total:			$3022.70

Can tell me if the following item is selected on both confirmation emails
toe_order_contents
If it is can you open a ticket and make sure you add this email thread to the body.
[email protected]

[virtualimage]

Re: Order Emails Missing Item, Code, and Quantity

You my boy, Happie! Worked like a charm. Have a great weekend.