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    Free Shipping Configuration Not Working

    First of all, the search function on the forum is now way past useless.

    I'm trying to set up free shipping for all orders over $200. I know I've done this before but maybe I'm just missing something (a useful search function on the forum would have probably helped me find the error of my ways).

    I created a shipping method called Free Shipping using the Flat Rate Shipping module. I then went into the Shipping rules and set the Restrict to Order Subtotal: low end to 200.00 with 0 for the upper end.

    I placed an order for over $200 but the method was never offered.

    Now, I had previously set up a Price Group that was to offer free shipping for a handful of items, could that Price Group be interfering in some way? That offer was for free shipping for a different shipping method.
    Leslie Kirk
    Miva Certified Developer
    Miva Merchant Specialist since 1997
    Previously of Webs Your Way
    (aka Leslie Nord leslienord)

    Email me: [email protected]
    www.lesliekirk.com

    Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

    #2
    Re: Free Shipping Configuration Not Working

    The forum software (vbulletin) is unfortunately no match for Google, and with the forum now indexing nearly 15 years of posts with the old mailing list imported, unfortunately the chance of less relevant results is high. We may purge those old posts at some point as discussions about Merchant 3 and older are certainly useless at this point, and 4.x is rapidly approaching that status.

    In any case, you can search the forum via Google by just adding site:extranet.miva.com onto the end of your search. I found this thread which makes mention of using a price group to enable free shipping with flat rate, so perhaps that's also the solution to whichever method you are offering:

    http://extranet.miva.com/forums/show...selection-menu

    If that doesn't work, I can ask Brennan to chime in tomorrow as he'll certainly know the answer.
    David Hubbard
    CIO
    Miva
    [email protected]
    http://www.miva.com

    Comment


      #3
      Re: Free Shipping Configuration Not Working

      Originally posted by ILoveHostasaurus View Post
      The forum software (vbulletin) is unfortunately no match for Google, and with the forum now indexing nearly 15 years of posts with the old mailing list imported, unfortunately the chance of less relevant results is high. We may purge those old posts at some point as discussions about Merchant 3 and older are certainly useless at this point, and 4.x is rapidly approaching that status.

      In any case, you can search the forum via Google by just adding site:extranet.miva.com onto the end of your search. I found this thread which makes mention of using a price group to enable free shipping with flat rate, so perhaps that's also the solution to whichever method you are offering:

      http://extranet.miva.com/forums/show...selection-menu

      If that doesn't work, I can ask Brennan to chime in tomorrow as he'll certainly know the answer.
      Thanks David, that is not what I'm trying to do. I want the Flat Rate Shipping method to work without needing a Price Group. I am concerned that the Price Group I had created for something else might be interfering with the Flat Rate Shipping method with the Shipping Rules.

      As for the search, Google might be better (with I had bought stock in them when they went IPO) but the forum search USED to work just fine. Something has changed ever since the search icon stopped working. When I have other people asking me about a post I made that neither of us can now find, I think the search issue needs to be looked into a little deeper.
      Leslie Kirk
      Miva Certified Developer
      Miva Merchant Specialist since 1997
      Previously of Webs Your Way
      (aka Leslie Nord leslienord)

      Email me: [email protected]
      www.lesliekirk.com

      Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

      Comment


        #4
        Re: Free Shipping Configuration Not Working

        Hey Leslie -

        What you did should have worked. Is there anything hard coded in the shipping method array?
        Brennan Heyde
        VP Product
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #5
          Re: Free Shipping Configuration Not Working

          Originally posted by Brennan View Post
          Hey Leslie -

          What you did should have worked. Is there anything hard coded in the shipping method array?
          Nope, nothing hard coded in the array

          Code:
          <mvt:foreach array="shippingmethods" iterator="method">								<mvt:assign name="l.settings:shippingMethodCode" value="ltrim(l.settings:method:code)" />
          								<div class="form-row">
          									<mvt:if expr="pos1 EQ 1">
          										<span class="column one-tenth"><input type="radio" name="ShippingMethod" value="&mvte:method:module;:&mvte:method:code;" checked="checked" id="l-shipping-method-&mvte:shippingMethodCode;" /></span>
          										<label for="l-shipping-method-&mvte:shippingMethodCode;" class="column three-fifths">&mvt:method:name;</label>
          										<mvt:if expr="NOT ISNULL l.settings:method:price">
          											<span class="column three-tenths align-right">&mvt:method:formatted_price;</span>
          										</mvt:if>
          									<mvt:else>
          										<span class="column one-tenth"><input type="radio" name="ShippingMethod" value="&mvte:method:module;:&mvte:method:code;" id="l-shipping-method-&mvte:shippingMethodCode;" /></span>
          										<label for="l-shipping-method-&mvte:shippingMethodCode;" class="column three-fifths">&mvt:method:name;</label>
          										<mvt:if expr="NOT ISNULL l.settings:method:price">
          											<span class="column three-tenths align-right">&mvt:method:formatted_price;</span>
          										</mvt:if>
          									</mvt:if>
          								</div>
          							</mvt:foreach>
          Leslie Kirk
          Miva Certified Developer
          Miva Merchant Specialist since 1997
          Previously of Webs Your Way
          (aka Leslie Nord leslienord)

          Email me: [email protected]
          www.lesliekirk.com

          Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

          Comment


            #6
            Re: Free Shipping Configuration Not Working

            Would you mind emailing me access, I can take a look.
            Brennan Heyde
            VP Product
            Miva, Inc.
            [email protected]
            https://www.miva.com

            Comment


              #7
              Re: Free Shipping Configuration Not Working

              Thanks Brennan. As it turned out it was operator error. I had added the Free Shipping method but had not gone back and assigned it to 900 plus products. It took a bit of finagling of some imports but it's working now.
              Leslie Kirk
              Miva Certified Developer
              Miva Merchant Specialist since 1997
              Previously of Webs Your Way
              (aka Leslie Nord leslienord)

              Email me: [email protected]
              www.lesliekirk.com

              Follow me: Twitter | Facebook | FourSquare | Pinterest | Flickr

              Comment


                #8
                Re: Free Shipping Configuration Not Working

                Hi Leslie,

                I know you said you've gotten your shipping issue working but I wanted to let you know how we do that. I think our way may be easier in that it doesn't involve tinkering with shipping rules or assigning specific products etc.

                We created a "Free Shipping Over $150" price group.

                Within that group, we set it up as shown in the image below:

                FireShot Pro Screen Capture #209 - 'Miva Merchant Administration_ compnchoke' - www_comp-n-choke.jpg


                This works great for us. If we wanted, we could go in and limit it to qualifying products but we don't need it to function that way.

                Perhaps this will help someone in the future.
                www.kicks-ind.com
                www.comp-n-choke.com

                Comment


                  #9
                  Re: Free Shipping Configuration Not Working

                  Hi All,

                  Can't believe I may a solution to something in the forums. Clarification, unless it doesn't matter we are a Suivant ReadyThemes Site. I tested Free Shipping and it worked. Think that I had to set it for each product I spent a day trying to figure out how to do it without open every product, I went back and re-read the instructions in "Creating a Free Shipping Option". The part I missed the second time was

                  Go to > Shipping > Shipping Method Rules tab. The free shipping method that you created
                  now appears in this screen. Double-click on the Free Shipping method to open the Shipping Method
                  Rules dialog box and edit the options for free shipping.
                  Set the Priority for free shipping to be higher than any other shipping method. That will cause
                  the Free Shipping option to be displayed first in the "Ship Via" drop-down list in the
                  Shipping/Payment Selection screen.
                  Set "Restrict to Order Subtotal" to "50 - 0" and save your changes. When a customer's order
                  total is $50.00 or above, free shipping will appear as an option in the Shipping/Payment
                  Selection screen.


                  Folks, unless I messed up somewhere this works perfect without changing anything, including individual product shipping settings.
                  The Free Shipping option only appears when the amount of the order exceeds $100 in our case, otherwise it is not presented.

                  If I'm nuts please say so.

                  Dave
                  Dave C
                  The Window Technicians, Inc.
                  Andersen Window and Door Hardware
                  http://www.parts-aw.com

                  Comment

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