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    Generating unique coupons for abandoned cart email

    We have the Emporium Plus Restock Shelves module installed in our store and we're using it to automatically restock abandoned cart inventory.

    The Restock module also has a "Sale Saver" type function built into it which will automatically email the customer reminding them that they added items to their cart but did not complete the checkout process. (The auto generated Restock email is coming into the store email address as designed so we know the module is functioning.)

    We'd like to generate a unique, customer specific, one time use coupon to insert into the email.

    We've looked at the built in Coupon feature of Miva 9 and cannot find a way to get the desired result.

    We have the Emporium Plus Coupon module installed but we've had no luck getting the generate coupon feature to work in the customer email. The generate coupon function works properly in two other store emails, but not Sale Saver.

    So, two questions:

    1) Does the Miva 9 Coupon functionality have the ability to randomly generate a coupon code on demand when a token is called?

    2) Has anyone else attempted to use the Emporium coupon module to generate coupon codes for the Sale Saver email?
    www.kicks-ind.com
    www.comp-n-choke.com

    #2
    Re: Generating unique coupons for abandoned cart email

    Yes there is a free module called Generate Coupons which will do exactly what you need:

    http://apps.miva.com/generate-coupons.html
    Brennan Heyde
    VP Product
    Miva, Inc.
    [email protected]
    https://www.miva.com

    Comment


      #3
      Re: Generating unique coupons for abandoned cart email

      I've been attempting to get the coupon to generate in the restock email without luck. The email goes out no problem but the coupon isn't being generated and the display is blank ... your coupon is: (blank) ...

      The item is assigned and the coupon generation is configured. I used the exact same settings and tried it on the About Us page and the coupon generates and appears! But it simply won't on the restock email ...

      Thoughts?
      Jason Lindsey
      Dreamchaser Design
      www.dreamchaserdesign.com
      "You Dream. We Design."

      Comment


        #4
        Re: Generating unique coupons for abandoned cart email

        It may have something to do with the restock shelves page being run in the admin. Let me check with development.
        Brennan Heyde
        VP Product
        Miva, Inc.
        [email protected]
        https://www.miva.com

        Comment


          #5
          Re: Generating unique coupons for abandoned cart email

          What is the coupon token you are inserting in the RESTOCK_E page template?
          Bill Weiland - Emporium Plus http://www.emporiumplus.com/store.mvc
          Online Documentation http://www.emporiumplus.com/tk3/v3/doc.htm
          Question http://www.emporiumplus.com/mivamodu...vc?Screen=SPTS
          Facebook http://www.facebook.com/EmporiumPlus
          Twitter http://twitter.com/emporiumplus

          Comment


            #6
            Re: Generating unique coupons for abandoned cart email

            This is the coupon token were using:

            <mvt:item name=”generatecoupon” param=”Generate_Coupon()” />
            www.kicks-ind.com
            www.comp-n-choke.com

            Comment


              #7
              Re: Generating unique coupons for abandoned cart email

              That is not the correct token for the EP coupon redemption module. That is why it did not work. Please refer to the coupon module's usage doc to generate coupons on page templates like RESTOCK_E.
              Bill Weiland - Emporium Plus http://www.emporiumplus.com/store.mvc
              Online Documentation http://www.emporiumplus.com/tk3/v3/doc.htm
              Question http://www.emporiumplus.com/mivamodu...vc?Screen=SPTS
              Facebook http://www.facebook.com/EmporiumPlus
              Twitter http://twitter.com/emporiumplus

              Comment


                #8
                Re: Generating unique coupons for abandoned cart email

                We used the EP Coupon Redemption token during our initial attempt to generate the unique coupon code with in the Restock Email without success even though it worked great with other emails we were using in the store.

                That's what prompted our original inquiry to the forum.

                Upon Brennan's initial response, we downloaded and installed the Miva Generate Coupons app and tried that token in the Restock Email instead but that's not working either.

                Ultimately, we'd like to migrate away from the EP Coupon Redemption module entirely, using the built in Miva functionality instead.
                www.kicks-ind.com
                www.comp-n-choke.com

                Comment


                  #9
                  Re: Generating unique coupons for abandoned cart email

                  With the EP module the token in the RESTOCK_E could be like <mvt:item name="couponrd" param="33~RS-" /> Then in the EP coupon module the coupon code could be like #33~RS- That would generate coupons beginning with RS- followed by unique random letters. Make sure the couponrd item is assigned to the RESTOCK_E page template.

                  I tend to agree you should be migrating to the built in coupon module system, so the above is mainly informational.
                  Bill Weiland - Emporium Plus http://www.emporiumplus.com/store.mvc
                  Online Documentation http://www.emporiumplus.com/tk3/v3/doc.htm
                  Question http://www.emporiumplus.com/mivamodu...vc?Screen=SPTS
                  Facebook http://www.facebook.com/EmporiumPlus
                  Twitter http://twitter.com/emporiumplus

                  Comment


                    #10
                    Re: Generating unique coupons for abandoned cart email

                    Somewhat related topic, what would be the best option for abandoned cart e-mails in general?

                    Comment


                      #11
                      Re: Generating unique coupons for abandoned cart email

                      @Foreman2, This mod is working great so far, other than trying to get the coupon generation integrated. We have it testing right now and I get the emails (rather than the customers), and they are coming through great.

                      @Brennan, any update?
                      Jason Lindsey
                      Dreamchaser Design
                      www.dreamchaserdesign.com
                      "You Dream. We Design."

                      Comment


                        #12
                        Re: Generating unique coupons for abandoned cart email

                        Dev said there shouldn't be any issue with using that item on the page. Can you send in a support ticket and we can take a look.
                        Brennan Heyde
                        VP Product
                        Miva, Inc.
                        [email protected]
                        https://www.miva.com

                        Comment


                          #13
                          Re: Generating unique coupons for abandoned cart email

                          I am working on the exact same thing right now. You might want to look at the quote characters in the code if you did a copy and paste the code from the pdf instructions:
                          Code:
                          <mvt:item name=”generatecoupon” param=”Generate_Coupon()” />
                          . I just had to retype those quote characters, Miva did not like them.
                          Code:
                          <mvt:item name="generatecoupon" param="Generate_Coupon()" />
                          Last edited by Jim Cockerham; 11-11-15, 06:03 AM.
                          Highly caffeinated
                          http://www.coffeehouseexpress.com

                          Comment


                            #14
                            Re: Generating unique coupons for abandoned cart email

                            Hmmmm.... Copy/Paste is exactly what I did.

                            We will give that a shot.
                            www.kicks-ind.com
                            www.comp-n-choke.com

                            Comment


                              #15
                              Re: Generating unique coupons for abandoned cart email

                              Unfortunately, typing the code directly into the page versus copy/paste didn't make a difference.

                              We've opened a trouble ticket so Miva can take a look under the hood.
                              www.kicks-ind.com
                              www.comp-n-choke.com

                              Comment

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