Announcement

Collapse
No announcement yet.

Statistics-Revenue

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Statistics-Revenue

    I am having trouble reconciling the "Revenue" Statistic. When I add up the orders (after exporting them) I get a different total than MIVA -- every time. Any ideas?

    #2
    Are you resetting your stats in MIVA Merchant admin in between these reconciliations? What is the amount of the difference between your numbers and the store numbers? Could it be simply that you are adding taxes and shipping charges, while the store isn't?

    Comment


      #3
      Thanks for getting back to me!

      I reset the statistics weekly when I process the week's orders. Part of my problem is not knowing what is included in "Revenue" (the MIVA documentation doesn't say). I can't get this total to match any of my order totals: with or without sales tax, shipping, etc. Insight will be appreciated!

      Comment


        #4
        Are you using any coupons?
        Highly caffeinated
        http://www.coffeehouseexpress.com

        Comment


          #5
          No -- we are not

          Comment


            #6
            kpgi,

            When you reset the stats, are your orders also starting at that point from scratch (ie: you delete all past orders), or do you have any new, unbatched orders already in the store? Resetting the stats in the store will start adding the numbers with the next new order, not any existing orders you may have in the store already, batched or otherwise.

            Comment


              #7
              Re: Statistics-Revenue

              Does revenue in statistics include shipping?
              Yvonne Shevnin, COO
              pointsConnected
              [email protected]
              (408) 615-8424

              Comment


                #8
                Re: Statistics-Revenue

                Revenue consists of all revenue collected so it would include shipping and tax.
                Thanks,

                Rick Wilson
                CEO
                Miva, Inc.
                [email protected]
                https://www.miva.com

                Comment

                Working...
                X